Nicole Melerine
New Orleans,LA
Summary
Thoughtful Orthodontic Assistant accomplished at establishing a trusting rapport with patients. Gifted at documenting dental care services and maintaining patient charts and records. Experience making preliminary impressions and assisting orthodontists in bonding and banding brackets. I am a highly motivated professional with six years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients while managing administrative and sales employees. While comfortable working independently as a manager and leader and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Orthodontic Assistant
Louisiana Dental Center
Chalmette, LA
11.2022 - Current
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing archwires.
- Maintained sterilization of instruments according to OSHA standards.
- Organized patient records and kept track of treatment plans.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Prepared patients for dental radiographs and photographs.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Scheduled appointments for patients based on the availability of doctors' time slots.
- Ordered supplies for the office as needed.
- Communicated with other medical professionals regarding patient care needs.
- Assisted with laboratory procedures such as pouring models, trimming appliances, and fabricating retainers.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Cleaned and maintained equipment after each use following safety protocols.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Buisness Owner
Cy's Bar LLC.
Chalmette, LA
04.2018 - Current
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Implemented systems for tracking sales performance and analyzing data trends to maximize profitability.
- Conducted regular meetings with employees to review progress toward company goals.
- Resolved conflicts between employees or customers promptly.
- Reviewed financial statements monthly to assess the financial health of the organization.
- Kept records for production, inventory, income, and expenses.
Insurance and Title Transfer Agent
Connie The Title Lady
Chalmette, LA
01.2015 - 01.2016
- Provided timely responses to inquiries from internal staff, external customers, and other financial institutions regarding account status or other issues.
- Developed efficient methods for transferring securities accurately and efficiently while maintaining compliance with regulatory requirements.
- Performed quality assurance audits on processed documents to verify accuracy.
- Monitored customer accounts for changes in ownership or address information due to mergers, acquisitions, or reorganizations.
- Reviewed customer information for accuracy prior to processing transactions.
- Verified receipt of proper documentation before completing a transaction.
- Maintained records to ensure accuracy of transfer documents, such as stock certificates and powers-of-attorney.
Skills
- Orthodontic Photography
- Oral Evaluations
- Diagnostic X-Rays
- Tray Organization
- Data Entry
- Customer Service
- Inventory Management
- Team Building
- Time Management Abilities
- Multitasking
- Problem-Solving
- Goal Setting
- Interpersonal Communication
- Employee Development
- Employee Training
- Financial Management
- Strategic Planning
- Process Improvement
- Budget Control
- Purchasing and Planning
- Social Media Marketing
- New Business Development
- Payment Systems
- Transaction Processing
- Critical Thinking
Timeline
Orthodontic Assistant
Louisiana Dental Center
11.2022 - Current
Buisness Owner
Cy's Bar LLC.
04.2018 - Current
Insurance and Title Transfer Agent
Connie The Title Lady
01.2015 - 01.2016
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