Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Morano

New Paltz,NY

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician Trainee

Walmart
Yaphank, NY
05.2024 - Current
  • Maintained accurate inventory of medications.
  • Communicated effectively with other members of the health care team regarding medication orders and refills.
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Received incoming shipments and checked accuracy of orders.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.

Server

IPHO inc.
New Paltz, NY
09.2023 - 04.2025
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees to perform duties.
  • Provided excellent customer service to ensure satisfaction.

Summer School Paraprofessional

Center Moriches Union Free School District
Center Moriches, NY
07.2022 - 08.2024
  • Kept track of teaching materials and regularly stocked school supplies.
  • Assisted children at stations during small-group learning periods.
  • Encouraged positive relationships among students through cooperative learning activities.
  • Utilized technology such as computers, software programs, tablets, in the classroom setting.
  • Supervised students during non-instructional times, including lunch and recess.
  • Implemented behavior management plans to maintain a positive learning environment.

Party Hostess

Bounce N Fun Events Rental
Center Moriches, NY
08.2021 - 08.2023
  • Delivered clear, audible instructions for games and activities in language appropriate for age group.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Checked identification at entry points when necessary.
  • Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
  • Assisted in serving food and drinks to guests during events.
  • Interacted with guests throughout the duration of the party, ensuring their needs were met promptly.

Event Support Staff

SUNY New Paltz
New Paltz, NY
09.2022 - 05.2023
  • Participated in training sessions to improve skills and knowledge relevant to the role.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Provided technical support for office software and hardware, resolving minor issues.
  • Assisted in the promotion of events through social media and other marketing channels.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.

Salesperson

Crumbs on Main
Center Moriches, NY
06.2021 - 09.2021
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Resolved customer complaints promptly and efficiently.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Assisted in creating promotional displays for seasonal and special bakery products.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Took custom cake and bakery orders, ensuring all details were accurately recorded.
  • Assisted with baking and decorating tasks as required.

Education

Bachelor of Science - Chemistry

SUNY College at New Paltz
New Paltz, NY
05-2026

Skills

  • Laboratory safety
  • Guest engagement
  • Customer service
  • Inventory management
  • High volume dining
  • Exceptional customer service

Timeline

Pharmacy Technician Trainee

Walmart
05.2024 - Current

Server

IPHO inc.
09.2023 - 04.2025

Event Support Staff

SUNY New Paltz
09.2022 - 05.2023

Summer School Paraprofessional

Center Moriches Union Free School District
07.2022 - 08.2024

Party Hostess

Bounce N Fun Events Rental
08.2021 - 08.2023

Salesperson

Crumbs on Main
06.2021 - 09.2021

Bachelor of Science - Chemistry

SUNY College at New Paltz

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Alyssa Morano