ALYSSA MORROW
Columbus,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Story Point Assisted Living
03.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and coordinated meeting rooms for staff and clients.
- Maintained inventory of office supplies, placing orders as needed to ensure availability.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Chiropractic Assistant
IHC
05.2024 - 01.2025
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Explained post-treatment instructions to patients, providing printed materials if needed.
- Answered patient questions regarding their care plan or billing inquiries.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Scheduled appointments for patients both in person and over the phone.
- Maintained patient records and updated information in the electronic health record system.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Accurately entered data into computer systems related to patient visits or treatments received.
- Provided support to patients experiencing pain or discomfort before or after treatment sessions.
- Greeted patients, verified insurance and collected co-payments.
- Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
- Input patient data into medical software and provided appropriate updates to records.
Receptionist
Momi Land
10.2023 - 02.2024
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized environment as well as paperwork.
- Handled phone calls and directed them where they were needed.
Sales Associate
Hollister.Co
11.2021 - 08.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accurate cash handling and register operation.
- Maintained store presentation standards, organizing merchandise and displays effectively.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
Education
High School Diploma - undefined
Bishop Ready
Columbus, Ohio06.2023
Skills
- Insurance Verification
- Patient Flow Management
- Inventory restocking and oversight
- Retail loss prevention
- Medical Billing
- Product Sales
- Electric muscle stimulation
- Promotional support
- Healthcare knowledge
- Cash Handling Accuracy
- Patient Education
- Conflict Resolution
- Telephone Etiquette
- Stocking and Receiving
- Merchandising understanding
- Appointment Scheduling
- Data Entry
- Patient Care Coordination
- Technical Support
- Stocking
- Greeting and Seating Clients
- Patient Care
- Document Control
- Sales
- Time management
- Organization skills
- Mail handling
- Service-oriented mindset
- Office management
Timeline
Receptionist
Story Point Assisted Living
03.2025 - Current
Chiropractic Assistant
IHC
05.2024 - 01.2025
Receptionist
Momi Land
10.2023 - 02.2024
Sales Associate
Hollister.Co
11.2021 - 08.2022
High School Diploma - undefined
Bishop Ready