Alyssa Mullen
For 23 years I've dedicated myself to Pine Haven and it's mission. Not only working for Pine Haven but also having several family members live within Pine Haven during my time here has given a different outlook then most. I treat each resident as if they were family. I've proven ability to uphold high sanitation standards while fostering teamwork and communication. Expertise in deep cleaning and health compliance ensures a safe, welcoming environment for residents. Adaptable and detail-oriented, consistently delivering quality service. While Cheryl was out for surgery I assisted in ordering and ensuring things continued to function well in her absence. As the mentor and even before becoming a mentor I assisted with and did a majority of the training for housekeeping.
Work History
Housekeeper
20 Years 5 Months- Cleaned resident rooms, common areas, and dining spaces to maintain safe, welcoming environment.
- Disinfected high-touch surfaces using infection-control procedures and housekeeping best practices.
- Changed linens and made beds according to resident care and facility standards.
- Operated floor-care equipment to sweep, mop, and polish surfaces efficiently.
- Supported laundry and housekeeping routines while adapting to changing resident needs.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for residentsand family members.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Worked both Housekeeping and laundry and understand how both departments run.
- Worked at and familiar with all of Pine Havens campuses and procedures.
- Helped with construction cleanup for Prairie Crossing and Haven Drive campuses.
- Helped with the moving and setup of the Haven Drive campus.
- Know and understand Housekeeping policies and procedures.
- Understand compliance with SDS sheets
Dietary Assistant
12 Years 8 Months- Prepared resident meal trays according to dietary orders and texture modifications.
- Served meals in dining areas while maintaining courteous, supportive resident interactions.
- Followed sanitation procedures for food handling, work surfaces, and equipment.
- Monitored meal accuracy and verified special diets before delivery.
- Assisted with dishwashing, cleanup, and kitchen restocking to support smooth service.
- Communicated dietary concerns and resident requests to kitchen staff and nursing teams.
- Adapted quickly to schedule changes, meal counts, and daily dietary support needs.
- Maintained organized dining spaces and completed routine food service tasks efficiently.