Alyssa Nelson
Tucson
Summary
Passionate and knowledgeable Office Clerk with experience providing management skills in office settings. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills. I bring forth high-quality organizational skills and a self-motivated drive to achieve excellence. Adept in various software applications, filing systems, and office equipment. A commitment to safely and professionally handling confidential tasks.
Overview
14
14
years of professional experience
Work History
Patient Service Representative
Working Solutions - Client (Philips)
08.2023 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Data Entry Specialist
Sigtrack
04.2022 - Current
- Taking scanned-in petitions, voter registries, registrations, etc
- Typing them into the system platform, and insuring everything matches
- Utilized fast and accurate data entry skills
- Merged data with existing data sets
- Maintain Excel documents and formats
- Match signatures to registered voters.
Transcriber
CrowdSurf
03.2021 - Current
- Transcribe lectures, movies, and music into text
- Strong listening skills
- Familiar with MS Word, Excel, etc
- Editing Skills
- Multitasking skills
- Efficient task-completion skills
- Time management skills.
Dietary Office Clerk
Oro Valley Hospital
01.2011 - 07.2022
- Worked as a friendly and helpful clerk, renowned for fast and excellent service
- Accurately recorded orders and any dietary restrictions
- Implemented effective organizational systems
- Approached all work with strong attention to detail and precision
- Showed a sincere commitment to the success of the company
- Typed and edited memos and reports
- Utilized a strong working knowledge of HIPAA Privacy and Security rules
- Brought forth the ability to work well independently as well as in teams
- Managed office space and office equipment
- Managed telephone and email communication systems and maintained office supplies.
Education
Medical Billing -
American Medical Billing Association
08.2025
Canyon Del Oro High School
Tucson, AZ05.2010
Skills
- Microsoft Office
- Microsoft Excel
- Knowledge of Office Systems
- Effective Time Management
- Fast Learner
- Ability to Multitask
- Organizational Skills
- Customer Service
- Communication Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- HIPAA Compliance
- Insurance Verification
Timeline
Patient Service Representative
Working Solutions - Client (Philips)
08.2023 - Current
Data Entry Specialist
Sigtrack
04.2022 - Current
Transcriber
CrowdSurf
03.2021 - Current
Dietary Office Clerk
Oro Valley Hospital
01.2011 - 07.2022
Medical Billing -
American Medical Billing Association
Canyon Del Oro High School
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