Alyssa Newman
Tebbetts,MO
Summary
Accomplished Insurance Coordinator with a proven track record at Jefferson City Oral Surgery, adept in insurance verification and claims processing. Expert in leveraging customer service skills to resolve complex issues, enhancing patient satisfaction. Demonstrated ability in ICD-10 coding, significantly improving claims accuracy and efficiency.
Overview
6
6
years of professional experience
Work History
Insurance Coordinator
Jefferson City Oral Surgery
08.2022 - Current
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Orthodontic Assistant
Uncommon Orthodontics
05.2020 - 08.2022
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Insurance Coordinator
Oral & Maxillofacial Surgery Of Joplin
01.2019 - 05.2020
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Filed and tracked insurance claims and communicated claims status to patients.
Education
Dental Assistanting -
Midwest Technical Institute
Springfield, MO03.2018
Diamond High School
Diamond, MO05.2016
Skills
- Insurance processes
- Insurance claims processing
- Insurance Verification
- Customer service and assistance
- ICD-10 Coding
- Claims Processing
Timeline
Insurance Coordinator
Jefferson City Oral Surgery
08.2022 - Current
Orthodontic Assistant
Uncommon Orthodontics
05.2020 - 08.2022
Insurance Coordinator
Oral & Maxillofacial Surgery Of Joplin
01.2019 - 05.2020
Dental Assistanting -
Midwest Technical Institute
Diamond High School
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