ALYSSA NORFOLK
Independence,MO
Summary
Healthcare professional prepared for critical role of supporting all patients. Possesses hands-on experience in dialysis procedures as well as PCT roles, ensuring patient safety and comfort. Known for strong teamwork and adaptability, with key skills in equipment handling and patient communication.
Overview
12
12
years of professional experience
Work History
Dialysis Technician
Fresenius Medical Care
11.2024 - Current
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Improved patient outcomes by carefully monitoring and adjusting dialysis treatment parameters.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Boosted clinic hygiene standards by rigorously following infection control procedures.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
PCT
Belton Regional Medical Center
03.2023 - 02.2024
- Developed positive relationships with residents by providing compassionate care
- Completed in-service training and attended performance improvement meetings
- Maintained a clean environment for the safety of patients by following infection control protocols
- Exhibited excellent communication skills when interacting with patients and their families
- Provided personal care and hygiene assistance to patients, including bathing, grooming, dressing and toileting
- Utilized critical thinking skills to prioritize tasks based on patient needs
- Checked vital signs and recorded intake information to monitor patient stability
- Developed trusting relationships and provided emotional support to patients and families
- Self-motivated, with a strong sense of personal responsibility.
PCT
Belton Regional Medical Center
12.2020 - 01.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Maintained clean and safe environment to promote patient safety and comfort
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Documented patient information and care activities in electronic health record
PCA
Community Choice
06.2018 - 02.2020
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals
- Determined specific needs and provided most appropriate level of services for patient well-being
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Ran errands for patients, did shopping, and picked up other necessities
- Scheduled and accompanied clients to medical appointments
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Documented residents' mental status, sleep, and eating patterns in medical record books
- Planned, prepared, and served meals and snacks according to prescribed diets
PCA
Rainbow Center
01.2015 - 06.2018
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals
- Determined specific needs and provided most appropriate level of services for patient well-being
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
CASHIER
Price Chopper
05.2013 - 08.2015
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Performed cash, card and check transactions to complete customer purchases
- Worked closely with shift manager to solve problems and handle customer concerns
- Learned duties for various positions and provided backup at key times
- Handled cash with high accuracy and took care to check bills for fraud
- Helped customers complete purchases, locate items, and join reward programs
Education
High School Diploma -
Blue Springs High School
Blue Springs, MOSkills
- Patient observation
- Patient care
- Infection control standards
- Direct patient care
- Aseptic techniques
- Patient education
- Team collaboration
- Fluid management
- HIPAA
- Safety monitoring
- Specimen handling
- Documentation accuracy
- Biomedical equipment operation
- Disposing of biohazardous waste
- Water treatment systems
- Hemodialysis procedures
- Maintaining dialysis equipment
- Hemodialysis treatment
- CPR certification
- Teamwork
- Strong work ethic
- Customer service
- Problem-solving abilities
- Time management
- Multitasking Abilities
- Critical thinking
Timeline
Dialysis Technician
Fresenius Medical Care
11.2024 - Current
PCT
Belton Regional Medical Center
03.2023 - 02.2024
PCT
Belton Regional Medical Center
12.2020 - 01.2021
PCA
Community Choice
06.2018 - 02.2020
PCA
Rainbow Center
01.2015 - 06.2018
CASHIER
Price Chopper
05.2013 - 08.2015
High School Diploma -
Blue Springs High School
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