Alyssa Nova
Greenwich,CT
Summary
Dynamic and detail-oriented recent graduate with hands-on experience in customer service, merchandising, and cross-functional collaboration within the retail and hospitality industries. Proven ability to manage inventory, organize schedules, and support product presentation to drive engagement and enhance customer experience. Skilled in visual merchandising and social media marketing, with a strong aptitude for maintaining meticulous organization and fostering seamless team collaboration. Bilingual and adaptable, bringing enthusiasm and a commitment to continuous learning in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shop Associate
Equinox
05.2023 - Current
- Prepared and organized merchandise for visual guidelines, creating an inviting and visually appealing retail environment.
- Helped gym members and customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies, product questions, and addressed customer concerns.
- Collaborated with corporate and regional managers to communicate customer preferences, enhancing product offerings in line with member demands.
Restaurant Operations Associate
La Tacqueria
06.2021 - 08.2023
- Managed and organized staff schedules to ensure efficient operations and balanced workload distribution.
- Followed shipping and receiving procedures for inventory and materials.
- Engaged in social media marketing campaigns , increasing restaurant visibility and community engagement.
- Provided exceptional customer service as a waitress and bartender, fostering a welcoming atmosphere.
Office Assistant
Waterfront Dental Care
10.2018 - 02.2019
- Prepared and edited patient documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff on special assignments and ad hoc projects.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Associate of Arts - General Studies
Norwalk Community College
Norwalk, CT12-2024
Skills
- Visual Merchandising
- Social Media Marketing
- Cross Functional Collaboration
- Customer Service
- Organization and Time Management
Timeline
Shop Associate
Equinox
05.2023 - Current
Restaurant Operations Associate
La Tacqueria
06.2021 - 08.2023
Office Assistant
Waterfront Dental Care
10.2018 - 02.2019
Associate of Arts - General Studies
Norwalk Community College
Similar Profiles
SAMUEL M. ALVAREZSAMUEL M. ALVAREZ
Personal Trainer at EquinoxPersonal Trainer at Equinox
Thea McKayThea McKay
Personal Trainer at EquinoxPersonal Trainer at Equinox
D'Arcy GreenD'Arcy Green
Membership Advisor at EquinoxMembership Advisor at Equinox