Alyssa Ortiz

Medical Assistant/ Medical Receptionist

• Measured vital signs and took medical histories to prepare patients for examination.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Organized charts, documents and supplies to maintain team productivity.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Counter Girl/ Sales Associate

• Helped customers find specific products, answered questions and offered product advice.
• Trained new team members in cash register operation, stock procedures and customer services.
• Answered incoming telephone calls to provide store, products and services information.

Waitress

• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Displayed enthusiasm and knowledge about restaurant's menu and products.

Camp Counselor

• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Coordinated and led group activities for campers and counselors.