MONICA THOMPSON
Fort Washington,Maryland
Summary
Dynamic Medical Assistant with extensive experience at Unity Healthcare, adept in patient scheduling and HIPAA compliance. Proven ability to enhance patient care through effective communication and collaboration with multidisciplinary teams. Skilled in medical terminology and committed to fostering patient understanding of treatment plans, contributing to improved health outcomes.
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT/ INFECTIOUS DISEASE CARE ASSOC.
UNITY HEALTHCARE
Washington, DC
12.2001 - Current
- Administered patient care procedures, ensuring adherence to protocols and enhancing patient comfort.
- Assisted in the management of medical records using electronic health record systems for improved efficiency.
- Coordinated patient appointments, optimizing scheduling to reduce wait times and improve service delivery.
- Supported clinical staff in preparing for examinations, contributing to streamlined workflows and accurate assessments.
- Educated patients on treatment plans and medication instructions, fostering compliance and understanding of health needs.
- Collaborated with multidisciplinary teams to develop comprehensive care strategies tailored to individual patient requirements.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate of Applied Science - MEDICAL ASSISTANT
APPLIED CAREER TRAINING INSTITUTE
Arlington, VA08-1999
Diploma - CERTIFIED NURSING ASSISTANT
IDEAL NURSING SCHOOL
Washington, DC10-1998
Skills
- HIPAA regulations knowledge
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
- RMA - Registered Medical Assistant
- Fibroscan liver Ultrasound Training 2018-Present
- American Medical Technologists (AMT) 2001-Present
- Basic Life Support CPR Certified 1998-Present
- HIPAA Trained and Certified 2010-Present
- OSHA trained and Certified 1998-Present
Timeline
MEDICAL ASSISTANT/ INFECTIOUS DISEASE CARE ASSOC.
UNITY HEALTHCARE
12.2001 - Current
Associate of Applied Science - MEDICAL ASSISTANT
APPLIED CAREER TRAINING INSTITUTE
Diploma - CERTIFIED NURSING ASSISTANT
IDEAL NURSING SCHOOL