Alyssa Perez
Bronx,NY
Summary
Experienced after-school counselor with a strong customer service and sales background. Skilled in classroom management, personalized student support, and fostering a positive learning environment. Demonstrated ability to work effectively with diverse student populations, including children with disabilities. Proactive and adaptable, eager to embrace new challenges and continuously learn and grow. Committed to fostering academic growth and promoting inclusivity.
Overview
3
3
years of professional experience
Work History
Group Leader
MIMCC Mosholu Montefiore Community Center
11.2020 - Current
- Demonstrated strong classroom management skills as an after-school counselor, effectively overseeing a diverse group of 30 third-grade students, including those with learning disabilities and both English-speaking and Spanish-speaking students.
- Developed and implemented engaging lesson plans tailored to meet the needs and interests of students from both language backgrounds.
- Supported student progress by providing homework assistance and maintaining open and effective communication with parents/guardians.
Cashier
Champs Sporting Goods
12.2020 - 04.2022
- Accuracy in operating register for transactions including cash, checks, and credit cards.
- Processed customer refunds and exchanges according to company guidelines.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Brand Representative
Hollister
06.2020 - 02.2021
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated product value, quality, and style to educate and excite potential customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Science - Speech Pathology
Iona University
05.2025
High School Diploma -
A Philip Randolph Campus High School
New York, NY05.2021
Skills
- Special Education
- Student Counseling
- Classroom Supervision
- Lesson Plan Development
- Cash Register Operation
- Customer Service and Assistance
- Inventory Stocking
- Shipment Procedures
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Champs Sporting Goods
12.2020 - 04.2022
Group Leader
MIMCC Mosholu Montefiore Community Center
11.2020 - Current
Brand Representative
Hollister
06.2020 - 02.2021
Bachelor of Science - Speech Pathology
Iona University
High School Diploma -
A Philip Randolph Campus High School