Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
4
4
years of professional experience
Work History
Student Phlebotomist
Valentine Medical Clinic
09.2023 - 09.2023
Organized daily work based on collection priority.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Provided guidance and support to laboratory personnel.
Tracked collected specimens by initialing, dating, and noting times of collection.
Ensured accurate results by strictly adhering to established protocols for specimen collection, handling, and labeling.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Assistant Manager
Hog N Bones
02.2021 - 06.2022
Created employee schedules to align coverage with forecasted demands.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Developed strategy to increase sales and drive profits.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Team Member
Niagara Bottling, LLC
06.2019 - 01.2020
Monitored and verified all merchandise was properly priced and labeled.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.