Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Poe

Indio,CA

Summary

Reliable and upbeat Golf Attendant, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Golf Shop Attendant

Troon Golf Indian Wells
06.2022 - Current
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
  • Promoted game of golf and specific golf course and maintained high level of professionalism and service.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Hostess

Troon Golf Indian Wells
09.2021 - 06.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Team Lead

Juice It Up!
06.2018 - 11.2019
  • Coached team members in techniques necessary to complete job tasks.
  • Managed catering events
  • Took and carried out orders
  • Completed end of shift reports
  • Maintained cash drawers

Education

Health Sciences

College of The Desert
Palm Desert, CA

High School Diploma -

Palm Desert High School
Palm Desert, CA
06.2017

Skills

  • Customer Assistance
  • Reliable and Responsible
  • Merchandising and Display
  • Building Customer Loyalty
  • Positive Customer Engagement

Timeline

Golf Shop Attendant

Troon Golf Indian Wells
06.2022 - Current

Hostess

Troon Golf Indian Wells
09.2021 - 06.2022

Team Lead

Juice It Up!
06.2018 - 11.2019

Health Sciences

College of The Desert

High School Diploma -

Palm Desert High School

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Alyssa Poe