Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Alyssa Prado

North Las Vegas

Summary

Detail-oriented and technically skilled professional with hands-on experience in wiring, diagnostics, and troubleshooting in complex environments. Known for precision, ability to interpret technical diagrams, and strong attention to detail. Experienced in problem-solving, working with people in challenging situations, and following procedures to ensure safety and quality. Currently expanding knowledge through biology coursework to strengthen understanding of anatomy, physiology, and laboratory processes.

Overview

3
3
years of professional experience

Work History

Automotive Technician

Best Buy, Geek Squad
02.2025 - Current
  • Utilized diagnostic tools and equipment for troubleshooting complex mechanical issues.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Gained proficiency in reading and interpreting wiring diagrams, identifying wire colors, symbols, and connections with precision.
  • Worked efficiently in tight and complex spaces, performing wiring, installations, and repairs with precision.

Consultation Agent

Best Buy, Geek Squad
10.2022 - 02.2025
  • Provided timely support to customers via phone and email, ensuring satisfaction.
  • Adapted quickly to new technologies and tools for efficient service delivery.
  • Engaged in ongoing training sessions to enhance customer service skills and product knowledge.
  • Developed strong interpersonal and conflict-resolution skills by working with individuals through challenging situations and finding practical solutions to their concerns.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Helped streamline repair processes and update procedures for support action consistency.

Education

Associate of Science - Biological Sciences

College of Southern Nevada
3200 E Cheyenne Ave North Las Vegas 89030
05-2026

Skills

  • Strong work ethic
  • Attention to detail
  • Problem-solving
  • Safety awareness
  • Hand and power tools
  • Time management
  • Preventive Maintenance
  • Troubleshooting skills
  • Customer service
  • Installing equipment
  • Automotive electronics
  • Customer relations
  • Electrical experience
  • Advanced diagnostics

Interests

Highly interested in the human body and how our daily functions operate/conduct such high demanding needs just to simply stay alive

Timeline

Automotive Technician

Best Buy, Geek Squad
02.2025 - Current

Consultation Agent

Best Buy, Geek Squad
10.2022 - 02.2025

Associate of Science - Biological Sciences

College of Southern Nevada

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