Alyssa Quinones
Summary
Dynamic Area Manager with proven track record at NVISION EYE CENTERS, excelling in practice management and healthcare administration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Area Manager Sales and Marketing
NVISION EYE CENTERS
California
11.2022 - Current
- Provide education to physicians, schedulers, practice managers, and medical staff to ensure understanding of services offered, practice enhancements and new advances and ensuring that obstacles are identified and minimized.
- Work collaboratively with the Center Directors, Managers, MD’s, and others to gather feedback and execute communication strategies to persuade optometric provider referral sources to send patients to Nvision Eye Centers.
- Develop and implement specific outreach, relationship building and marketing plans to meet goals, in collaboration with Marketing.
- Establish and maintain ongoing communications with referring providers and their staff, including routine or follow up visits, emails and phone calls.
Medical Practice Manager and Marketing
WOOLFSON EYE INSTITUTE
Atlanta
09.2013 - 08.2022
- Responsible for day to day operations including staffing, patient and employee satisfaction, identifying training needs to promote a learning environment, enhance overall patient and employee experience, and pro-actively identify and respond to areas of opportunity within the center.
- Develop schedule, staff hours, and patient flow while executing corporate policies procedures.
- Manage doctor relationships – both internal and external Built a trusting relationship with the center’s operating surgeon(s) and optometrists.
- Attend Continuing Education events, dinners, and other business building type of events to promote awareness of Woolfson Eye Institute in the community.
- Increase center profitability by managing staffing costs and additional expense management.
- Follow-up with patients regarding their experience (positive and negative).
- Provides feedback to staff and Doctors.
- Looks for innovative ways to improve patient experience.
- Interfaces with the support center and department leads to en.
Education
College - Business Management
Shorter College
Skills
- Practice management and healthcare administration
- Salesforce expertise
- EMR systems proficiency
- Medical scheduling and office management
Certification
Certified Physician Practice Manager, 06/01/21, Present
Languages
- English
- Conversational Spanish
Phone
cell, 7707092250
Timeline
Area Manager Sales and Marketing
NVISION EYE CENTERS
11.2022 - Current
Medical Practice Manager and Marketing
WOOLFSON EYE INSTITUTE
09.2013 - 08.2022
College - Business Management
Shorter College
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