Alyssa Quintana
Albuquerque,New Mexico
Summary
Dynamic Accounts Receivable Manager with proven success at Ensemble Health Partners, enhancing cash flow through innovative collection strategies and effective team leadership. Expert in account reconciliation and fostering client relationships, resulting in improved collections and customer satisfaction. Strong problem-solver dedicated to optimizing processes and driving team performance.
Experienced with handling complex accounts receivable processes efficiently. Utilizes financial software to optimize billing and collection procedures, ensuring timely payments. Track record of fostering team collaboration and maintaining strong client relationships, driving overall financial health.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounts Receivable Manager
Ensemble Health Partners
10.2016 - Current
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Implemented new collection strategies that led to the recovery of lost revenue.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Improved department efficiency through the adoption of new technologies and automation tools.
- Enhanced team productivity with regular training sessions on best practices in accounts receivable management.
- Led team of accounts receivable specialists, ensuring high levels of motivation and performance through effective leadership.
Education
High School Diploma -
West Mesa High School
AlbuquerqueSkills
- Accounts receivable
- Collections experience
- Payment negotiations
- Staff management
- Account reconciliation
- Account analysis
- Report reviewing
- Aging balance management
- Aging report creation
- Research skills
- Willing to learn
- Typing and 10-key entry
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
Certification
CRCR
Timeline
Accounts Receivable Manager
Ensemble Health Partners
10.2016 - Current
High School Diploma -
West Mesa High School
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