Alyssa Raffini
Cheney,WA
Summary
Detail-oriented financial professional seeking to enhance my personal and professional development. Eager to apply strong analytical skills and knowledge of industry best practices to support organizational goals.
Overview
11
11
years of professional experience
Work History
Cheney Federal Credit Union
12.2018 - Current
ArborPro Lawn & Tree Care
04.2016 - 09.2018
Pointe Pest Control
12.2014 - 03.2016
- Employment before 2014 available upon request
Education
High School Diploma -
Cheney High School
Cheney, WA06-2005
Skills
- -Dependable
- -Computer skills
- -Strong work ethic
- -Highly motivated
- -Quick learner
- -Personable
- -Time Management
- -Multitasking abilities
Strengths
copy past
Financial
Accomplished card specialist, with experience in investigating and disputing transactions, tackling all card issues as well as management roles. Understanding and sincere customer service representative, who goes the extra mile to accommodate every client’s individual needs and schedules. Extensive knowledge of Reg E, BSA, IRA’s, opening different types of accounts, ACH, C.D’s and more.
CSR Administration/Scheduling
Charismatic CSR experienced in scheduling customers services along with defusing complaints and concerns through attentive listening with understanding and positive solutions. Efficient in accounts receivable, with fair knowledge of bookkeeping. Route technicians’ jobs for each month, with strategic planning to ensure the most efficient itinerary while accommodating to all customer requests.
Management
Led delicatessen department resulting in the department’s first perfect inspection score by the Spokane Regional Health District. Provided detailed and thorough standard operating procedures for trainees, leading to a more proficient team. Even handedly scheduled and supervised 5 employees in an often-hectic environment, with a realistic and understanding approach, resulting in a positive team atmosphere.
Timeline
Cheney Federal Credit Union
12.2018 - Current
ArborPro Lawn & Tree Care
04.2016 - 09.2018
Pointe Pest Control
12.2014 - 03.2016
High School Diploma -
Cheney High School
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