Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Shields

Summary

Heat Treat Technician at Howmet Aerospace, recognized for developing training guidelines used across multiple campuses. Demonstrates exceptional attention to detail and teamwork, ensuring quality and safety in metallurgical processes. Proven ability to lead and train, enhancing operational efficiency. Quick learner with strong computer skills, continuous improvement experience and achieving excellence under pressure.

Overview

26
26
years of professional experience

Work History

Heat Treat Technician

Howmet Aerospace
06.2014 - Current
  • Operate heat treating equipment to ensure proper metallurgical processes.
  • Monitor temperatures and times during heat treatment cycles to maintain quality standards.
  • Conduct routine inspections of equipment to identify maintenance needs and ensure safe operation.
  • Developed the trainer guidelines/checklist that is utilized in multiple plants across our Whitehall campuses.
  • Department trainer - Train all new employees that enter my department to become knowledge employees who are efficient while maintaining safety protocols.
  • Work hand in hand with Process Owner, Engineers and Management with continuous improvement projects and preparation for audits.

Sales Associate

WESCO
10.2012 - 06.2014
  • Enhanced customer satisfaction through personalized service and product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Retail Clerk

Video Plus
06.1999 - 10.2012
  • Maintained accurate inventory records using point-of-sale systems and stock management tools.
  • Coordinated product displays to enhance visual merchandising and drive sales.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

High School Diploma -

Shelby High School
Shelby, MI
05-2003

Skills

    -Organized

    -Dependable

    -Quick learner

    -Multi-tasker

    -Work well under pressure

    -Computer knowledgeable

    -Team player but can lead when needed

    -People skills

    -Attention to detail

Timeline

Heat Treat Technician

Howmet Aerospace
06.2014 - Current

Sales Associate

WESCO
10.2012 - 06.2014

Retail Clerk

Video Plus
06.1999 - 10.2012

High School Diploma -

Shelby High School

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