Alyssa Ramos
El Centro,CA
Summary
Reliable team member with the ability to quickly learn and complete any task. Seeking a full time position that will challenge my social skills and computer literacy, as well as my organizational skills. Most of my skills come from my education instead of my prior work experience, such as my ability to use many computer software's (word, excel, powerpoint, slides), and previous experience with tax filing and data entry. My success in computer science, as well as assisting in tax preparation, allowed me to develop the administration skills needed for the jobs I am seeking.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Boba Barista
The Boba Tea Shop
02.2024 - Current
- Measured left over supply and entered data into the system.
- Controlled line and crowd with quick, efficient service.
- Interacted with customers during busy times to promote the positive environment.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Cleaned counters, machines, utensils, and seating areas daily.
- Recommended products based on understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Fast Food Crew Member
McDonald's
09.2022 - 01.2024
- Became familiar with products to answer questions and make suggestions.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Collaborated with team members to complete orders.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Worked front counter, drive-thru and other areas.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Reduced customer wait times by quickly operating customer window and sales register.
- Outpaced other team members by finding productive work during customer lull times.
- Provided quick and efficient service in drive-thru, successfully charging 115 cars in 1 hour at first window.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Countlessly recognized for my strong ability to prepare drinks and take orders at the same time.
- Used POS system to accurately enter orders and process payments.
Lunchroom Supervisor
St. Mary's Catholic School
08.2023 - 12.2023
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
- Circulated among tables to assist young students with opening containers and lunch items.
- Organized cafeteria environment and serving line to provide efficient flow during lunch rush.
- Monitored students and provided verbal cues to students to manage behavior and revise bad actions.
- Walked around cafeteria looking for spills and cleaned messy areas.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
Education
Associate of Arts - Criminal Justice
Imperial Valley College
Imperial, CA12.2024
High School Diploma -
Central Union High School
El Centro, CA06.2022
Skills
- ability to accurately enter data into a computer system
- ability to count and handle money from a cash register
- knowledge of computer applications
- tax filing & data entry experience
- able to stock and count supply for inventory
Certification
- Safe Environment Curriculum Training
- October 31, 2023- October 31, 2028
- Sexual Harassment Training
- December 5, 2023- December 5, 2025
- Food Handler's Safety Certificate
-August 9, 2022- August 9, 2025
Additional Information
1. Volunteered on Sunday masses at St. Mary's Catholic Church from 2012-2020.
2. Participated in the 4-H group from 2012-2016 to show animals at the fair.
3. Member of the yearbook staff at McCabe Union Elementary School (2018) and Central Union High School (2020-2022).
4. Varsity Tennis Player at Central Union High School from 2018-2022
5. Track and Field member in 2018-2019 (freshman year).
6. Joined "Link Crew" at Central Union High School to help incoming freshman adapt to the school by encouraging them to be apart of sports and clubs, and informed them of Central's academic goals.
Timeline
Boba Barista
The Boba Tea Shop
02.2024 - Current
Lunchroom Supervisor
St. Mary's Catholic School
08.2023 - 12.2023
Fast Food Crew Member
McDonald's
09.2022 - 01.2024
Associate of Arts - Criminal Justice
Imperial Valley College
High School Diploma -
Central Union High School
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