Alyssa Rapp
Baltimore,MD
Summary
Compassionate and dedicated Certified Clinical Medical Assistant (CCMA) with hands-on experience supporting providers and delivering high-quality patient care in a clinical setting. Experienced in obtaining and documenting vital signs, preparing patients for examinations, assisting with procedures, performing EKGs, collecting specimens, administering medications as directed, maintaining accurate medical records, and providing patient education. Experienced in managing clinical workflows, maintaining infection-control standards, and communicating effectively with patients and healthcare teams. Also brings three years of Nursing Assistant experience, providing a strong foundation in direct patient care, safety, and compassion. Reliable, detail-oriented, and committed to delivering efficient, professional, and patient-centered care.
Overview
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Certified Medical Assistant
Baltimore Medical System
Baltimore, MD
06.2026 - Current
- Patient Triage: Collects patient information, medical history, medications, allergies and reason for visit.
- Vital Signs: Accurately measures and documents blood pressure, pulse, temperature, respiratory rate, height, and weight.
- Injections: Administer immunizations and injections according to provider orders and safety protocols.
- EKG Testing: Performs and prepares patients for electrocardiograms while ensuring accurate results.
- Medication Reconciliation: Reviews and documents current medications, dosages, and allergies.
- Clinical Assistance: Assists healthcare providers with examinations, procedures, and routine patient care.
- Specimen Collection: Collects, labels, processes, and prepares patient specimens such as urine, nasal swabs and throat swabs to conduct pregnancy, strep, and covid tests according to established procedures.
- Sterile Technique: Uses proper sterile and aseptic techniques when assisting with procedures and handling supplies.
- Appointment Scheduling: Schedules, confirms, and coordinates patient appointments and follow-up visits.
- Prior Authorizations: Assists with obtaining insurance authorizations for medications, procedures, testing, and specialty services.
- Insurance Verification: Verifies patient insurance information and assists with required referrals or authorizations.
- Exam Room Turnover: Cleans, disinfects, and restocks examination rooms according to infection-control standards.
Certified Nursing Assistant
Greater Baltimore Medical Center (GBMC)
Baltimore, MD
07.2024 - 04.2026
- Direct Patient Care: Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, eating, and mobility.
- Patient Safety: Ensure a safe environment by following hospital safety protocols, reporting hazards, and monitoring for any changes in patient status.
- Vital Signs Monitoring: Measure and record vital signs such as blood pressure, temperature, pulse, and respirations.
- Bladder Scanning: Perform bladder scans to assess urinary retention or post-void residual volume as directed by nursing staff.
- Finger Stick Blood Glucose Monitoring: Conduct finger stick tests for blood glucose levels, ensuring accurate and timely reporting to the healthcare team.
- Drain Bulb Management: Assist in the management of drain bulbs (e.g., Jackson-Pratt drains) by emptying, measuring, and documenting the drainage output, while monitoring for signs of infection or complications.
- Hemovac Drain Management: Assist with the care of Hemovac drains by monitoring output, emptying and documenting drainage, ensuring suction is maintained, and checking for signs of infection or blockages.
- Tele-monitoring: Assist with tele-monitoring equipment, ensuring that patients are properly connected and their vitals (e.g., heart rate, blood pressure, and oxygen levels) are monitored remotely, alerting the healthcare team if any irregularities are detected.
- Team Collaboration: Work closely with nursing staff, doctors, and other healthcare professionals to ensure coordinated and high-quality care.
- Ongoing Education: Participate in training and development programs to enhance clinical skills and knowledge, staying up to date on healthcare practices.
- Specimen collection: To safely and accurately collect patient specimens (e.g., urine, stool, sputum, blood via finger stick, etc.) for diagnostic testing, while maintaining patient dignity, infection control, and chain of custody.
Certified Nursing Assistant
Autumn Lake Healthcare at Long Green
Baltimore, MD
07.2023 - 07.2024
- Vital sign monitoring: Skilled in accurately measuring and recording patients' blood pressure, pulse, temperature, respiration, and oxygen saturation to assist nursing staff in clinical assessments.
- Activities of daily living (ADLs) assistance: Experienced in supporting residents with bathing, grooming, dressing, toileting, eating, and ambulation while preserving their dignity and promoting independence.
- Patient mobility and transfers: Proficient in safely transferring residents using gait belts, slide boards, and Hoyer lifts; trained in fall prevention and repositioning techniques to prevent pressure ulcers.
- Infection Control Practices: Knowledgeable in following CDC guidelines, using PPE properly, and maintaining a clean and sterile environment to minimize the risk of infection spread.
- Basic wound & skin care: Able to assist with dressing changes under nurse supervision, observe skin conditions, and promptly report abnormalities.
- Medical terminology: Well-versed in basic medical vocabulary to understand care plans, communicate effectively with staff, and ensure accurate documentation.
- Accurate documentation: Detail-oriented in documenting care activities and resident progress in paper or electronic charts in compliance with facility policies and regulatory standards.
- Adaptability: Able to adjust quickly to changing care demands, emergencies, or assignments during shifts.
Secretary
Kayden Tema Landscaping
Baltimore, MD
06.2020 - 07.2023
- Managed daily office operations, including answering phones, responding to emails, and greeting clients.
- Scheduled appointments, project consultations, estimates, and service calls for landscaping and renovation crew.
- Maintained accurate customer records, project files, and company database.
- Coordinated communication between clients, contractors and staff.
- Monitored project schedules and assisted customers with updates regarding timelines and services appointments.
- Maintained confidentiality of business records, financial information, and client data.
Education
High school diploma -
Baltimore Polytechnic Institute
Baltimore, MD 08.2016 - 05.2020
Skills
- Basic patient care
- Vital sign monitoring
- Assistance with mobility
- Specimen collection
- Patient scheduling
- Injection administration
- Catheter and Ostomy care
- Medical equipment operation
- Documentation
- Infection control
- Emotional support
- Time management
- Team collaboration
Certification
- AHA BLS/CPR certified
- Certified Nursing Assistant (CNA)
- NHA Certified Clinical Medical Assistant (CCMA)
Timeline
Certified Medical Assistant
Baltimore Medical System
06.2026 - Current
Certified Nursing Assistant
Greater Baltimore Medical Center (GBMC)
07.2024 - 04.2026
Certified Nursing Assistant
Autumn Lake Healthcare at Long Green
07.2023 - 07.2024
Secretary
Kayden Tema Landscaping
06.2020 - 07.2023
High school diploma -
Baltimore Polytechnic Institute
08.2016 - 05.2020