Alyssa Rattin
Buckingham,IL
Summary
Reliable Intern studying social work seeks an internship opportunity to expand skills and gain valuable real-world experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
07.2021 - Current
- Pack orders following customer specifications
- Assist other departments when needed to complete tasks in a timely fashion
- Complete physical inventories and cycle counts following correct procedures.
- Contribute to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Certified Nursing Assistant
Petersen Healthcare
12.2016 - 06.2023
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
- Helped maintain a positive environment by providing encouragement and support to residents
- Provided emotional support and companionship to residents during times of distress
- Assessed patient needs and reported any changes in condition to appropriate staff members promptly
- Developed trusting relationships and provided emotional support to patients and families.
- Supported needs of 30+ residents under care.
3rd Assistant Manager
Dollar General
05.2017 - 03.2019
- Provided excellent customer service by responding promptly to inquiries, resolving problems quickly, and maintaining a friendly attitude at all times
- Mentored and trained new employees on store policies and procedures
- Utilized strong interpersonal skills when interacting with customers or addressing employee concerns
- Helped oversee the daily operations of the store, managing staff and inventory.
- Oversaw store opening procedures, ensuring a clean and organized environment for customers upon arrival.
Education
Bachelor of Arts - Social Work
University of Illinois Urbana-Champaign
Champaign, IL05.2025
Associate in Arts (A.A.) - Psychology
Kankakee Community College
Kankakee, IL05.2023
Skills
- Patient Relations
- Quality Assurance
- HIPAA Compliance
- Team leadership
- Adaptability and flexibility
- Multitasking capabilities
- Staff training and development
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
Warehouse Worker
Amazon
07.2021 - Current
3rd Assistant Manager
Dollar General
05.2017 - 03.2019
Certified Nursing Assistant
Petersen Healthcare
12.2016 - 06.2023
Bachelor of Arts - Social Work
University of Illinois Urbana-Champaign
Associate in Arts (A.A.) - Psychology
Kankakee Community College