Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alyssa Rattin

Buckingham,IL

Summary

Reliable Intern studying social work seeks an internship opportunity to expand skills and gain valuable real-world experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
07.2021 - Current
  • Pack orders following customer specifications
  • Assist other departments when needed to complete tasks in a timely fashion
  • Complete physical inventories and cycle counts following correct procedures.
  • Contribute to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Certified Nursing Assistant

Petersen Healthcare
12.2016 - 06.2023
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
  • Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
  • Helped maintain a positive environment by providing encouragement and support to residents
  • Provided emotional support and companionship to residents during times of distress
  • Assessed patient needs and reported any changes in condition to appropriate staff members promptly
  • Developed trusting relationships and provided emotional support to patients and families.
  • Supported needs of 30+ residents under care.

3rd Assistant Manager

Dollar General
05.2017 - 03.2019
  • Provided excellent customer service by responding promptly to inquiries, resolving problems quickly, and maintaining a friendly attitude at all times
  • Mentored and trained new employees on store policies and procedures
  • Utilized strong interpersonal skills when interacting with customers or addressing employee concerns
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Oversaw store opening procedures, ensuring a clean and organized environment for customers upon arrival.

Education

Bachelor of Arts - Social Work

University of Illinois Urbana-Champaign
Champaign, IL
05.2025

Associate in Arts (A.A.) - Psychology

Kankakee Community College
Kankakee, IL
05.2023

Skills

  • Patient Relations
  • Quality Assurance
  • HIPAA Compliance
  • Team leadership
  • Adaptability and flexibility
  • Multitasking capabilities
  • Staff training and development

Certification

Certified Nursing Assistant

References

References available upon request.

Timeline

Warehouse Worker

Amazon
07.2021 - Current

3rd Assistant Manager

Dollar General
05.2017 - 03.2019

Certified Nursing Assistant

Petersen Healthcare
12.2016 - 06.2023

Bachelor of Arts - Social Work

University of Illinois Urbana-Champaign

Associate in Arts (A.A.) - Psychology

Kankakee Community College
Alyssa Rattin