Transportation and delivery specialist with a steady record of route efficiency, vehicle safety checks, and customer-focused service. Brings strong attention to detail, lift and mobility-device handling, and a solution-oriented approach to keeping service on schedule.
Overview
14
14
years of professional experience
Work History
Artist
Alyssa Rezny Art
05.2012 - Current
Demonstrated artistic painter with over 10 years of experience in diverse painting styles, including abstract, realism, and impressionism, and contributing to local art exhibitions.
Engaged with clients to create commissioned pieces, ensuring alignment with their vision and enhancing overall satisfaction.
Explored new artistic concepts, actively evolving an artistic practice to incorporate innovative techniques and styles.
Paratransit Driver Trainer
Envita
Colorado Springs, CO
09.2025 - 09.2026
Administered road tests, monitored driving behaviors, and provided constructive feedback to ensure trainees met DOT & company benchmarks.
Trained staff on hydraulic wheelchair lift operation and ensured compliance with four-point tie-down safety standards for enhanced safety.
Maintained accurate training logs, accident reports, and driver performance records for company compliance.
Facilitated passenger boarding, seating, and mobility device use to ensure comfortable and efficient transport.
Coordinated with dispatchers to ensure timely arrivals at destinations, improving overall service delivery.
Inspected vehicles before routes and reported safety concerns
Followed ADA guidelines and company transportation procedures
Achieved CPR certification to ensure readiness for emergency situations.
Demonstrated the importance of building a long lasting relationship with customers with reliability & safety in mind.
Driver
Lyft
Colorado Springs, Colorado
03.2025 - 09.2025
Picked up passengers safely at Lyft locations, ensuring timely arrivals at their destinations.
Monitored traffic conditions and selected efficient routes during Lyft shifts.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Greeted riders courteously and communicated effectively to ensure positive trip experiences.
Maintained clean vehicle interior and exterior to enhance passenger comfort and satisfaction.
Express Technician
Toyota of Colorado Springs
Colorado Springs, CO
11.2023 - 03.2025
Delivered excellent customer service and ensured timely service completion for customer satisfaction.
Performed vehicle inspections and regular vehicle maintenance of various vehicle makes and models.
Enhanced technical skills through ongoing training and certifications to improve service quality.
Worked independently and collaboratively in fast-paced team environments to achieve service goals.
Demonstrated excellence in adhering to safety protocols and maintaining a clean workspace.
Transported new vehicles between dealerships to ensure inventory availability.
Driver
Amazon
Colorado Springs, Colorado
03.2023 - 11.2023
Conducted thorough vehicle inspections before and after Amazon deliveries to ensure safety and compliance.
Executed timely package delivery along assigned routes to meet customer expectations.
Loaded parcels and organized route paperwork efficiently into the delivery vehicle to streamline the delivery process.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Managed inventory and supplies to ensure material availability.
Courier Driver
Times Publishing
Palm Harbor, Florida
12.2018 - 01.2023
Dedicated courier driver with over 10 years of experience in timely and reliable package delivery.
Experienced in handling a wide range of packages, including fragile, perishable, and oversized items.
Delivered packages consistently year-round, ensuring service reliability in harsh weather conditions.
Achieved delivery targets while upholding professionalism and attention to detail.
Exceptional customer service skills—consistently building positive relationships with clients and recipients.
Built strong relationships with customers, enhancing satisfaction and repeat business. and experience.
Adaptable and resourceful, capable of problem-solving and making quick decisions under pressure.
Class A CDL Truck Driver
US Xpress
Chattanooga, TN
06.2018 - 12.2018
Skilled in vehicle inspections, maintenance, and compliance with state and federal regulations.
Navigated using GPS and maps to optimize routes, minimizing fuel costs and improving delivery timelines.
Secured cargo by properly fastening and arranging items in the vehicle, and verifying load integrity before departure.
Followed customer delivery instructions and maintained professional driver conduct.
Managed vendor relationships to ensure timely deliveries and compliance with service agreements.
Strong communication skills for effective collaboration with dispatchers and other team members.
Strong track record of reducing costs while maintaining high-quality standards in product delivery.
Passionate about leveraging technology to streamline operations and enhance customer satisfaction.
Courier Driver
Times Publishing
Palm Harbor, Florida
06.2014 - 06.2018
Dedicated courier driver with over 10 years of experience.
Conducted thorough inventory checks to ensure accurate stock levels,, audited & prepared paperwork.ather conditions.
Achieved delivery targets while upholding professionalism and attention to detail.
Built positive relationships with clients and recipients through exceptional customer service.
Adaptable and resourceful, capable of problem-solving and making quick decisions under pressure.
Ability to focus on time management while still having a strong focus on safety.
Ability to focus on time management while still having a strong focus on safety.
Ability to focus on time management while still having a strong focus on safety.