Lauren M. Arriaga
Covina,Ca
Summary
Dedicated and dependable professional with experience in hospitality and childcare environments. Known for strong leadership, excellent communication skills, and a patient, service-oriented approach. Adept at creating welcoming experiences for guests, managing group dynamics, and working effectively both independently and as part of a team. Quick to learn new tasks, take direction, and adapt to changing needs. Passionate about providing exceptional service and creating safe, positive spaces for children and families.
Overview
2
2
years of professional experience
Work History
Hostess
BJ’s Restaurant & Brew House
06.2024 - Current
- Greet guests warmly and create a welcoming atmosphere
- Manage reservations and waitlists using reservation software or manual logs
- Communicate wait times clearly and accurately
- Coordinate seating to ensure even table distribution among servers
- Assist with light cleaning duties, including resetting tables and tidying the host stand
- Answer phone calls and provide information about the restaurant, menu, or hours
- Support the front-of-house team to ensure smooth operations during busy shifts
- Handle guest concerns or complaints professionally and promptly
Children's Coordinator
Majestic Cycling
07.2023 - 06.2024
- Planned and led age-appropriate activities, games, crafts, and educational programs
- Supervised children to ensure a safe, engaging, and supportive environment
- Created and maintained daily schedules and lesson plans
- Communicated effectively with parents, staff, and children
- Responded to behavioral issues calmly and appropriately
- Maintained accurate records of attendance, incidents, and child progress
- Ensured compliance with all safety, health, and licensing regulations
- Trained and supervised junior staff, volunteers, or assistants when needed
- Promoted positive social interaction and conflict resolution among children
- Adapted activities to meet the individual needs and abilities of each child
Education
High School Diploma - Psychology
Citrus College
09.2025
Skills
- Strong leadership and team collaboration abilities
- Highly diligent, dependable, and self-motivated
- Excellent interpersonal skills; patient and great with children
- Quick learner with strong adaptability to new tasks
Timeline
Hostess
BJ’s Restaurant & Brew House
06.2024 - Current
Children's Coordinator
Majestic Cycling
07.2023 - 06.2024
High School Diploma - Psychology
Citrus College