Alyssa Rivas
North Bergen,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Receptionist and Dog Washer/Groomer's Assistant
Pawtanicals
North Bergen, NJ
05.2023 - 08.2023
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated and recorded customer or client information to maintain accounts.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies for appointments scheduled; and placing orders for supplies.
- Ensured that all necessary forms were completed accurately prior to appointments for current and new clients.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Assisted with dog grooming (i.e nail cutting)
- Assisted and washed dogs myself
- Maintained a sanitary and organized workspace and for dogs baths as well.
Sales Associate
Ann Taylor Loft
Edgewater, NJ
12.2021 - 08.2022
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Express
Edgewater, NJ
12.2020 - 2021
- Used technology resources to assist customers in locating and selecting items in multiple locations and online.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Analyzed customer feedback data to recommend improvements in service quality.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-2022
Some College (No Degree) - School of Arts And Sciences
Rutgers, The State University of New Jersey
New Brunswick, NJSkills
- Scheduling
- Time Management
- Organization skills
- Tech-Savvy
- Multitasking and prioritization
- File Management
- Customer Service
- Positive and professional
- Reliable and Punctual
- Store Opening and Closing
- Team Player Mentality
- Numeracy
- Language Skills (can speak some Italian, Spanish, and Russian)
Affiliations
College (Sept 2022- May 2024)
- Rutgers Division 1 Cheerleading Program
- Career Fair/Club Day Volunteer
- Raising Seeing Eye Puppies Club Member
- Breast Cancer Awareness Walk/Event (2x)
- Children's Toy Drive
- Halloween Candy Event for Children
High School (2018-2022)
- Track and Field (sprinter, high jumper, hurdler, long jumper)
- Volleyball
- Cheerleading
- Fashion Show/Modeling Club
- African-American Club
- Italian Club
- Student Council
- Ecology Club
Extras
- Dog Walker
- Pet Sitter
- Donated to ASPCA, St. Jude's Hospital
- Cancer Benefit Show
- Acting
- Ballet
Accomplishments
College
- Rutgers Division 1 Cheerleading Program (2022-2023)
High School
- Invited to RU-NB cadaver lab due to receiving one of the top grades in the class (Senior Year, May 2022)
- 2x Girls Outdoor Track and Field Champion
- 2x Girls Indoor Track and Field Champion
- Freshman Hudson County High Jump Champion (2018-2019)
Timeline
Receptionist and Dog Washer/Groomer's Assistant
Pawtanicals
05.2023 - 08.2023
Sales Associate
Ann Taylor Loft
12.2021 - 08.2022
Sales Associate
Express
12.2020 - 2021
High School Diploma -
North Bergen High School
Some College (No Degree) - School of Arts And Sciences
Rutgers, The State University of New Jersey