Samaria Reid
Riverdale,GA
Summary
Results-driven Assistant Manager with extensive experience in food service, customer service, and office administration. Proven ability to lead teams, improve operations, handle high-volume environments, and deliver excellent customer experiences. Strong background in cash handling, scheduling, inventory control, and conflict resolution.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Dog Washer
Groomers Table LLC
03.2022 - Current
- Delivered administrative and customer service support in fast-paced environment to enhance client satisfaction
- Coordinated appointment scheduling and client communications to ensure seamless service delivery
- Process payments, invoices, and maintain accurate records
- Organized and digitized important business documents to improve accessibility and record-keeping
- Supervised daily dog washing operations, ensuring compliance with safety and hygiene standards.
Assistant Manager
Domino’s
10.2023 - 12.2025
- Supervised staff performance and delegated responsibilities to enhance operational efficiency
- Managed inventory levels and tracked waste to optimize resource use
- Maintained store operations, cleanliness, and safety standards
- Managed inventory levels and reduced waste through proper tracking
- Assisted in training new employees to streamline onboarding and enhance team efficiency
Assistant Manager
Popeyes
05.2025 - 11.2025
- Led daily operations and supervised team during high-volume shifts, ensuring optimal service delivery
- Enhanced customer satisfaction by resolving complaints and service issues promptly
- Managed cash drawers and deposits, ensuring financial accuracy and accountability
- Ensured compliance with food safety and sanitation standards
- Assisted with hiring, training, and scheduling staff
Delivery Driver
Domino’s
11.2015 - 11.2022
- Delivered orders efficiently, achieving high customer satisfaction ratings
- Processed customer transactions accurately and ensured accuracy with cash and card payments
- Maintained strict adherence to safety and food handling guidelines
- Applied effective time management techniques and route efficiency
Carside Specialist
Applebee’s
11.2019 - 03.2020
- Delivered excellent customer service in a fast-paced restaurant environment
- Managed phone orders, processed payments, and prepared takeout for a seamless customer experience
- Collaborated with kitchen staff to verify order details for consistency and customer satisfaction
Education
Culinary Arts Certification & High School Diploma - Culinary Arts
Turner Job Corps Center
Albany, GA03-2013
Bachelor of Science - Information Technology
Southern New Hampshire University
Hooksett, NH12-2030
Skills
- Store management
- Customer Service
- Food Safety
- Scheduling
- Staff supervision
- Team Management
- Task prioritization
- Employee scheduling
- Task delegation
- Operations management
- Stock Management
- Cost control
- Sales Optimization
- Employee training
- Talent Acquisition
- Team building
- Team motivation
- Decision-making
- Problem-solving
- Time management
- Issue resolution
- Personnel oversight
- Goal setting
- Leadership
- Client support
- Microsoft Office
- Issue resolution
- Customer rapport
- Strategic planning
- Employee training
- Cost control
Certification
Servsafe Management
Timeline
Assistant Manager
Popeyes
05.2025 - 11.2025
Assistant Manager
Domino’s
10.2023 - 12.2025
Dog Washer
Groomers Table LLC
03.2022 - Current
Carside Specialist
Applebee’s
11.2019 - 03.2020
Delivery Driver
Domino’s
11.2015 - 11.2022
Culinary Arts Certification & High School Diploma - Culinary Arts
Turner Job Corps Center
Bachelor of Science - Information Technology
Southern New Hampshire University
Awards
Outstanding Conduct Award, Perfect Attendance Award