Imogen Uhrig
Dighton,MA
Summary
Adaptable food service and pet care worker with strong sanitation habits, teamwork, and attention to detail. Experience includes kitchen prep, table service, dog washing, and maintaining clean, customer-ready spaces. Trusted to follow instructions, support busy shifts, and provide calm, careful care. Customer-focused animal care and retail professional with hands-on dog washing, POS cash handling, and sanitation skills. Known for gentle handling, patience with anxious pets, and keeping customers, animals, and work areas organized and safe. Early-career sales associate and service professional with experience in POS systems, cash handling, customer support, and visual merchandising. Strong teamwork, communication, and problem-solving skills support smooth daily operations, accurate transactions, and positive guest experiences across retail, food service, and pet care settings.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Dog Washer
Happy Days Dog Grooming
Somerset, Massachusetts
12.2024 - Current
- Washed dogs with shampoo, conditioner, and warm water at Happy Days Dog Grooming.
- Cleaned ears and wiped paws during pet washing services.
- Trimmed nails and checked paws for dirt and debris.
- Sanitized tubs, tools, and wash stations between appointments.
- Supported anxious dogs with calm, gentle restraint during bathing.
- Assisted groomers by preparing pets for grooming at Happy Days Dog Grooming.
- Supervised pets in their homes during owners' absences to ensure their safety and comfort.
- Established long-term client relationships, fostering trust and loyalty through consistent, compassionate care.
- Observed animals before procedures to spot medical issues needing immediate veterinary attention.
- Dried dogs after baths using dryers or towels based on breed type and size.
- Checked skin for irritations or infections and treated them accordingly.
- Provided safe, secure environment for pets during grooming sessions.
- Used scissors, clippers, combs, brushes, and blades to groom pets based on customer preferences.
- Greeted customers, providing detailed service information to enhance their experience.
- Maintained cleanliness of bathing area, tools, and equipment.
Sales Associate
TJMax
Taunton, Massachusetts
10.2024 - Current
- Supported customers in finding products on sales floor and with fitting room requests.
- Restocked merchandise from backroom and kept sales floor displays organized.
- Arranged seasonal merchandise according to company presentation guidelines following TJ Maxx presentation and pricing standards.
- Gathered merchandise left in fitting rooms for restocking and routed merchandise to proper departments.
- Processed register transactions using POS system and handled cash accurately.
- Assisted customers on sales floor with product locations and fitting room needs.
- Worked with team members to keep store areas clean and customer-ready.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Greeted customers upon entry, fostering a welcoming atmosphere and ensuring high-quality customer service.
- Handled cashier duties such as accepting payments, issuing receipts, and counting back change.
- Addressed customer complaints professionally, enhancing satisfaction and reinforcing loyalty.
- Partnered with sales team members to support group targets.
- Guided customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- Maintained store cleanliness, including floors, windows, and displays.
- Replenished shelves to support inventory levels.
- Built strong working relationships with peers and upper management to support team success.
Kitchen Hand
Society Coffee Bar
Somerset, Massachusetts
08.2025 - 08.2026
- Prepared ingredients for Society Coffee Bar kitchen service.
- Washed dishes, utensils, and cookware during busy service periods.
- Cleaned kitchen counters to ensure a sanitary food preparation area., equipment, and food prep areas.
- Restocked cups, plates, condiments, and kitchen supplies.
- Supported cooks with basic food prep tasks.
- Disposed of kitchen waste following health regulations to maintain a clean environment. and maintained sanitary kitchen conditions.
- Followed food safety and hygiene procedures.
- Cleaned dishes, pots, pans, and utensils.
- Swept and mopped floors to maintain kitchen cleanliness.
- Assisted cooks with meal prep by washing produce, cutting meats, and completing related tasks.
- Communicated daily task assignments with co-workers to ensure team efficiency. regarding daily assigned tasks.
- Maintained a tidy work station throughout shift to promote organization and efficiency. throughout shift hours.
- Followed health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Sanitized kitchen surfaces with approved cleaning solutions after each use to ensure hygiene. with approved cleaning solutions after each task.
- Disposed of garbage according to health regulations.
- Peeled and cut fruit and vegetables for cooking or serving.
- Prepared simple salads, sandwiches, and appetizers as directed by supervisor or chef.
- Followed recipes and customer requests when preparing meals.
- Maintained inventory of kitchen supplies and equipment needs.
Waitess/Hostess/Server
Alice's Last Stop
Dighton, Massachusetts
08.2024 - 08.2026
- - Welcomed guests at Alice's Last Stop and provided prompt, friendly service.
- - Took dine-in and counter food and drink orders.
- - Delivered meals and beverages from kitchen to tables.
- - Cleared tables and reset dining room between guests.
- - Processed payments through register and card terminal.
- - Worked with cooks to deliver correct order requests.
- - Answered questions about menu items and daily specials.
- - Kept service areas clean throughout Alice's Last Stop.
- - Built positive relationships with regular customers through friendly conversation.
- - Resolved complaints and concerns quickly to support strong customer service.
- - Took food and drink orders and delivered items to guests.
- - Greeted customers, answered questions, and recommended specials to support sales.
- - Communicated with kitchen staff regarding item availability and customer wait times.
- - Supported wait staff during heavy customer traffic.
- - Kept work station clean by restocking supplies and wiping counters.
- - Handled food safely and maintained clean spaces to support sanitation and reduce foodborne illness risk.
- - Checked back with customers during meal service to confirm satisfaction.
- - Addressed concerns quickly and escalated issues to management when needed.
- - Maintained accuracy while handling payments, making change, and printing receipts.
- - Answered questions about menu items, ingredients, and pricing.
- - Rolled silverware and set up food stations and dining areas for next shift or large parties.
- - Organized take-out orders efficiently based on customer requests.
- - Bussed tables during peak hours as needed.
- - Prepared checks accurately and processed payments promptly.
- - Replenished beverages as needed.
- - Communicated daily specials to customers.
- - Set up place settings with clean tablecloths, napkins, and tableware for incoming guests.
- - Provided correct change for cash transactions using cash register system.
- - Used POS system to total meal costs and add taxes for final bill calculation.
- - Followed health codes from local authorities for food preparation and storage.
- - Performed basic math when computing customer meal bills.
Education
High School Diploma -
Bristol Plymouth Regional Technical School
Taunton, MA06-2026
Westfield State University
Westfield, MA10-2026
Skills
- Customer service
- Cash handling
- Food safety
- Visual merchandising
- Pet grooming
- Animal handling
- Team collaboration
- POS systems
- Sanitation procedures
- Patience with animals
- Cleanliness and hygiene
- Proper grooming techniques
- Basic animal first aid
- Marketing and promotion
- Appointment scheduling
- Safe use of equipment
- Gentle handling
- Adaptability to different dogs
- Clipper skills
- Styling expertise
- Basic accounting
- Scissor skills
- Animal anatomy
- Paw pad care
- Ear cleaning
- Creative flair
- Nail trimming
- Breeding
- De-matting techniques
- Canine behavior
- Meal preparation
- Patience and empathy
- Teeth brushing
- Food intake monitoring
- Animal Breed Identification
- Task prioritization
- Teamwork
- Animal nutrition management
- Animal Therapy Techniques
- Inventory management
- Time management abilities
- Animal transportation
- Equipment disinfection
- Adaptability
- Animal restraint techniques
- Animal physiology
Certification
- cpr
- first aid
- osha
- ServSafe
Timeline
Kitchen Hand
Society Coffee Bar
08.2025 - 08.2026
Dog Washer
Happy Days Dog Grooming
12.2024 - Current
Sales Associate
TJMax
10.2024 - Current
Waitess/Hostess/Server
Alice's Last Stop
08.2024 - 08.2026
High School Diploma -
Bristol Plymouth Regional Technical School
Westfield State University