Alyssa Robertson
Lawrenceville,GA
Summary
Dynamic Facility Operations Team Member at Lifetime Fitness Center with a strong work ethic and integrity. Enhanced workflow efficiency through process improvements and ensured compliance with safety protocols. Skilled in customer service and Microsoft Excel, consistently delivering exceptional support and fostering positive customer relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Facility Operations Team Member
Lifetime Fitness Center
09.2024 - Current
- Maintained cleanliness and organization of facility equipment and workspaces.
- Assisted in daily operations, ensuring compliance with safety regulations and protocols.
- Coordinated maintenance schedules to minimize disruption to facility services.
- Monitored inventory levels, facilitating timely reordering of supplies and materials.
- Implemented process improvements that enhanced workflow efficiency within the team.
- Reported building issues to building management to reduce safety concerns.
- Improved facility efficiency by regularly monitoring and adjusting operational systems.
- Ensured a clean and organized environment through thorough daily cleaning routines and proper waste disposal methods.
- Provided exceptional customer service to visitors, addressing their needs promptly, professionally, and courteously.
Bakery Clerk
Kroger
05.2023 - 09.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of bakery displays to ensure appealing presentation.
- Operated bakery equipment, following safety protocols for efficient production.
- Monitored inventory levels, restocking products to meet customer demand effectively.
- Trained new staff on bakery procedures, ensuring adherence to quality standards and best practices.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
Cashier
Touchdown Wings
05.2023 - 04.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Handled cash, credit, and digital payments securely, ensuring accuracy in all transactions.
Technology Assistant
Gwinnett County Schools
06.2021 - 07.2022
- Provided technical support for hardware and software issues across multiple school departments.
- Assisted in the setup and maintenance of classroom technology, ensuring optimal functionality.
- Trained staff on new software applications, enhancing proficiency and user experience.
- Developed troubleshooting guides to streamline problem resolution for common technical issues.
- Enhanced user experience by troubleshooting software and hardware issues in a timely manner.
Education
High School Diploma -
Dacula High School
Dacula, GAAssociate of Applied Science - Diagnostic Medical Sonography
Gwinnett Technical College
Lawrenceville, GA05-2027
Skills
- Security protocols
- Customer relations
- Conflict resolution
- Microsoft Excel
- Customer service
- Punctual and reliable
- Work ethic and integrity
- Patience and empathy
Certification
- First Aid/CPR Certified
Timeline
Facility Operations Team Member
Lifetime Fitness Center
09.2024 - Current
Bakery Clerk
Kroger
05.2023 - 09.2024
Cashier
Touchdown Wings
05.2023 - 04.2024
Technology Assistant
Gwinnett County Schools
06.2021 - 07.2022
High School Diploma -
Dacula High School
Associate of Applied Science - Diagnostic Medical Sonography
Gwinnett Technical College