ALYSSA ROGERS
Montvale,NJ
Summary
Results-driven healthcare operations and IT professional with 7 years of hospital experience. Enhances workflows through automation, problem-solving, root-cause analysis, and cross-functional coordination. Leverages Epic-based surgical scheduling and OR experience to drive process improvement and effective communication with senior stakeholders.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
RACF Security Back-End Developer
IBM
03.2023 - Current
- Built IRRPEXEC, a reusable REXX automation tool that reduced configuration time from about 30 minutes to under 1 minute and eliminated manual setup errors.
- Investigated recurring issues across authentication, security auditing, digital certificates, and credential workflows, utilizing structured analysis and regression testing to validate corrective actions and improve system reliability.
- Lead cross-functional quality and delivery work for enterprise security enhancements across multiple z/OS releases, analyzing variation, coordinating testing, and validating fixes for release readiness.
- Led weekly level 3 defect and APAR reviews, tracked trends, clarified ownership, escalated risks, and co-presented annual root-cause and defect analysis to senior leadership to enhance decision-making.
Software Engineer Apprentice
IBM
03.2022 - 03.2023
- Completed IBM's 12-month software engineering apprenticeship, contributing to RACF work by testing, debugging, and managing source control for collaborative software delivery.
- Developed enterprise software for IBM Cloud and hybrid cloud platforms.
- Designed microservices using Java, Python, and REST APIs.
- Built automation scripts for CI/CD pipelines and release workflows.
Surgical Scheduler
Morristown Medical Center
08.2019 - 01.2022
- Coordinated surgical cases with physicians' offices, entered procedures in Epic, and finalized daily OR schedules, optimizing room capacity and aligning case requirements with clinical needs.
- Coordinated surgeon, anesthesia, and patient availability for daily surgery blocks.
- Coordinated surgical procedure scheduling to ensure efficient use of operating room resources at Morristown Medical Center.
- Managed daily surgery block schedules by aligning availability of surgeons, anesthesia, and patients.
- Verified insurance authorization and referral requirements prior to booking procedures.
Operating Room Control Clerk
Lifespan
05.2015 - 08.2019
- Managed Level 1 trauma pager for urgent arrivals, including helicopter transfers; mobilized teams and ensured accurate real-time OR and trauma documentation to support critical care delivery.
- Coordinated routine, emergency, and Level 1 trauma OR workflows, efficiently scheduling procedures and facilitating communication among physicians, trauma, cardiac, and critical teams to enhance response times.
- Facilitated control desk management at Lifespan hospital to maintain operational efficiency.
- Updated records and maintained accurate daily control reports
Education
Bachelor - Information Technology
William Paterson University
Wayne, NJ 08.2023 - 01.2025
Associate - Information Technology
Bergen Community College
Paramus, NJ 08.2020 - 01.2023
Skills
- Operational Improvement: Workflow coordination Process analysis Root-cause analysis Corrective actions Release readiness
- Operational Improvement: Workflow coordination
- Process analysis
- Root-cause analysis
- Corrective actions
- Release readiness
- Project & Stakeholder Delivery: Cross-functional collaboration
- Project & Stakeholder Delivery: Cross-functional collaboration Status facilitation Senior-leadership presentations Mentoring Agile / Scrum
- HIPAA compliance
- Insurance verification
- Epic scheduling
- Trauma paging
- Perioperative workflow
- Cross functional teamwork
- Medical terminology proficiency
- Electronic health records management
- EHR systems expertise
- Adaptability
Personal Information
Title: PROCESS ENGINEER | OPERATIONAL EXCELLENCE | HEALTHCARE OPERATIONS
Timeline
Bachelor - Information Technology
William Paterson University
08.2023 - 01.2025
RACF Security Back-End Developer
IBM
03.2023 - Current
Software Engineer Apprentice
IBM
03.2022 - 03.2023
Associate - Information Technology
Bergen Community College
08.2020 - 01.2023
Surgical Scheduler
Morristown Medical Center
08.2019 - 01.2022
Operating Room Control Clerk
Lifespan
05.2015 - 08.2019