Alyssa Romanovitz
Salem,NH
Summary
Professional retail worker with strong experience in customer service and cash handling. Skilled in operating point-of-sale systems, managing transactions efficiently, and maintaining clean work environment. Reliable team member focused on supporting colleagues and adapting to changing needs to achieve results. Known for strong communication skills, attention to accuracy, and positive attitude.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Market Basket
11.2023 - 10.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Organized items on shelves to help customers locate products easily and quickly.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
Bartender
Canobie Lake Park
05.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upheld strict regulations for safe alcohol service and food safety.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Retail Sales Associate
Bed Bath and Beyond
04.2021 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Arts - Communications And Media Studies
Plymouth State University
Plymouth, NH05-2027
High School Diploma -
Salem High School
Salem NH05-2023
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Team player attitude
- Cash handling expertise
- Reliability and punctuality
- Professional appearance
- ID verification
- Handling complaints
Timeline
Bartender
Canobie Lake Park
05.2024 - 08.2024
Front End Cashier
Market Basket
11.2023 - 10.2024
Retail Sales Associate
Bed Bath and Beyond
04.2021 - 07.2023
Bachelor of Arts - Communications And Media Studies
Plymouth State University
High School Diploma -
Salem High School
Similar Profiles
Jake MassoJake Masso
Catering Delivery Driver at Market Basket Gourmet Market and Catering CompanyCatering Delivery Driver at Market Basket Gourmet Market and Catering Company
Justin CurtisJustin Curtis
Dairy Department Full Time at Market BasketDairy Department Full Time at Market Basket
Arriana OuelletteArriana Ouellette
Cafe Worker at Market BasketCafe Worker at Market Basket