ALYSSA ROMERO
Banfield Pet Hospital
Falls Church,VA
9
years of professional experience
Dedicated veterinary assistant with 5+ years of experience in small animal care. Seeking to help provide excellent care and good quality medicine.
Work History
Veterinary Assistant
5 Years 4 Months- Discussed patient history, concerns, diagnostic testing and treatment plans with compassion
- Reviewed patient history, concerns, diagnostic testing and treatment plans, ensuring compassionate communication
- Coordinated with team to deliver quality patient care and educate clients on procedures and treatment options
- Explained medication administration and post-operative care instructions to clients, enhancing their understanding and compliance
- Safely and properly restrained patients for exams, sample collection, treatment, and radiology imaging
- Assisted with surgical prep and anesthesia monitoring for routine spay/neuter procedures and dental prophylaxis; scaling and polishing of teeth
- Administered prescribed medications, subcutaneous and intramuscular injections to patients
- Processed samples for in-house and outside reference labs such as blood cell count, serum chemistries, fecal float, ear/skin cytology and urinalysis
- Cleaned and sanitized exam rooms, treatment area, operating room and kennel wards
Cashier
3 Years 7 Months- Greeted customers at cashier window and sales showroom in a pleasant and professional manner
- Received cash, checks and credit card payments from customers; accurately recorded payments in excel spreadsheet
- Coordinated scheduling of online and phone appointments, optimizing service availability based on customer preferences
- Developed training program for new cashiers on transaction handling and customer issue resolution
- Processed cash, checks, and credit card payments from customers; recorded transactions accurately in excel spreadsheet
- Balanced cash drawer daily and gas purchase statements daily
- Assisted other departments with clerical and administrative tasks
Education
High School Diploma
Veterinary Technician Associate Degree - Veterinary Science
Skills
Problem Solving
Patient Care
Client communication
Cleaning and sanitizing
Patient restraint
Animal care techniques
Teamwork
Adaptable
Timeline
Veterinary Assistant
Banfield Pet Hospital
04.2021 - CurrentRead More
Cashier
BMW (Rosenthal Automotive)
08.2017 - 03.2021Read More
Annandale High School
High School Diploma
Read More
Penn Foster College
Veterinary Technician Associate Degree from Veterinary Science
Read More