Brandy Booth
Akron
Overview
29
29
years of professional experience
Work History
Veterinary Assistant
Brimfield Vet Services
Kent
02.2024 - Current
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
- Trained new veterinary staff on office procedures and requirements.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
Veterinary Receptionist
VCA Hospitals
Uniontown
07.2000 - 04.2024
- Processed payments and maintained accurate financial records.
- Educated clients on pet health, services, and preventive care options.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted in training new staff members on proper procedures for interacting with customers.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Manager
SUBWAY®Restaurants
Uniontown
01.1997 - 01.2001
- Trained and mentored staff on food safety and customer service standards.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Resolved customer complaints promptly to improve overall dining experience.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Education
BBA - Business Administration And Management
Kent State University
Kent, Ohio, OH05-2003
Skills
- Staff training
- Customer service
- Client education
- Medical record keeping
- Payment processing
- Inventory management
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Animal handling
- Procedure support
- Client communication
- Self motivation
- Teamwork
- Cash drawer balancing
- Stress management
- Problem-solving abilities
Timeline
Veterinary Assistant
Brimfield Vet Services
02.2024 - Current
Veterinary Receptionist
VCA Hospitals
07.2000 - 04.2024
Manager
SUBWAY®Restaurants
01.1997 - 01.2001
BBA - Business Administration And Management
Kent State University