Alaina Appelbaum
St Louis,MO
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
VEG ER for Pets
St Louis, MO
06.2025 - Current
- Took vitals on new patients and reacted accordingly when vitals fell outside normal range.
- Regularly monitored animal behavior and vital signs to identify changes in health status throughout visits.
- Anticipated needs of colleagues by paying close attention to patient track board and offering assistance when a procedure calls for it.
- Assisted veterinarians and veterinary technicians in administering treatments and performing routine and emergency procedures.
- Managed patient records using veterinary management software (DogByte) to ensure accuracy and compliance.
- Maintained cleanliness standards in stock room, break room, and on hospital floor.
Inventory Assistant
VEG ER for Pets
St Louis, MO
10.2024 - Current
- Unpacked all inventory items for the hospital and received through inventory software.
- Properly stocked all supplies in an organized fashion and maintained inventory system for team.
- Assisted in performing regular cycle counts to maintain inventory integrity and compliance.
- Opened and properly stored all medications and stored controlled substances appropriately.
- Placed weekly order to maintain team and customer snacks and refreshments.
- Routinely restocked stock room throughout the week and gauged for next week's inventory order.
Customer Experience Coordinator
VEG ER for Pets
St Louis, MO
08.2024 - 06.2025
- Approached customer upon arrival to determine urgency of visit, communicated urgency to team, and provided a streamlined check-in process.
- Logged call information and triaged over the phone in order to determine the proper destination for the inquiry.
- Trained new staff on best practices in customer engagement and support systems.
- Tracked daily financial trends and maintained log of cash deposits, card payments, and payments using a third party (i.e. Care Credit, Affirm, Scratch Pay).
- Maintained organization of informational and referral materials.
- Supported team by continuing to keep cleanliness standards up throughout the hospital.
Assistant Store Manager
Aldi
University City, MO
03.2024 - 08.2024
- Stocked store and completed inventory daily, in order to ensure a consistent and positive customer experience.
- Delegated tasks throughout each shift and lead by example to maintain an efficient and productive pace
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Address customer needs with empathy and understanding.
- Maintained a positive mentality accompanied by quick problem solving and calm demeanor.
- Trained and mentored team members to enhance performance and productivity.
Store Assosciate
Aldi
University City, MO
04.2023 - 03.2024
- Stocked with efficiency and purpose, ensuring an organized and consistent experience for customers
- Provided a streamlined and friendly customer interaction at check out.
- Communicated and collaborated with team to maintain smooth store operation.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organized displays.
- Maintained store cleanliness and organization to ensure a welcoming environment.
German Teacher
Wentzville School District
Wentzville, MO
01.2018 - 01.2022
- Collaborated with colleagues to build German curriculum and lessons.
- Implemented innovative teaching strategies to improve student participation and comprehension in German classes.
- Managed classroom in order to foster an inclusive and engaging environment.
- Differentiated lessons and accommodate students to ensure a beneficial classroom experience for all learning styles.
- Provided effective feedback to help students reach their academic potential.
- Developed engaging lesson plans to enhance German language skills among diverse student populations.
Customer Service Team Member
Whole Foods Market
Town And Country, MO
01.2017 - 01.2018
- Work to provide outstanding and individualized customer experience
- Ensure positive and helpful check out experience, while maintaining high retail standards for front end of store
- Developed strong knowledge of store products to answer customer questions and make recommendations
Education
Bachelor Of Science In Education - German
Missouri State University
Springfield, MO2018
Skills
- Operations Management
- Employee Leadership
- Staff Training
- Student Engagement and Education
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Client communication
Languages
German
Professional Working
Timeline
Veterinary Assistant
VEG ER for Pets
06.2025 - Current
Inventory Assistant
VEG ER for Pets
10.2024 - Current
Customer Experience Coordinator
VEG ER for Pets
08.2024 - 06.2025
Assistant Store Manager
Aldi
03.2024 - 08.2024
Store Assosciate
Aldi
04.2023 - 03.2024
German Teacher
Wentzville School District
01.2018 - 01.2022
Customer Service Team Member
Whole Foods Market
01.2017 - 01.2018
Bachelor Of Science In Education - German
Missouri State University