Alyssa Rose
Riverside,CA
Summary
Dependable with high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Easy-going and talkative with guests. Eager to fulfill areas needed to get things done properly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
First Legal
08.2022 - Current
- Complete tasks such as filing, copying and distributing mail
- Coordinated, scheduled and arranged business meetings and travel calendars
- Interacted with customers by phone, email or in-person, produced high-quality documents.
- Collaborated with various departments to complete assigned tasks.
Server
Los Reyes Bar & Grill
02.2022 - 08.2022
- Upsold high-profit items; Work with pos and manage bills
- Increased sales significantly by upselling higher-end products to customers.
Sales Associate
Target
03.2022 - 06.2022
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Engaged with customers to build rapport and loyalty.
Server
The Old Spaghetti Factory
09.2019 - 10.2021
- Communicate with other team members based on guests' needs
- Be well represented
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Receptionist
Gomez Motors
04.2018 - 11.2018
- Engage with customers to effectively build rapport and lasting relationships
- Solved customer challenges by offering relevant products and services.
Education
GED -
Summit View Independent Study
Riverside, CASkills
- Order Accuracy and Delivery
- Cool Under Pressure
- Team Player
- Warm and Friendly
- Transactions and Cash Handling
- Hospitality Service
- Guest Satisfaction
- Suggestive Selling
- Scheduling
- Clerical Support
- Error Identification
- Conflict and Complaint Resolution
- Anticipating Guest Needs
- Organizing and Categorizing
Certification
- Serve Success
- Food Safety
- Kudos from Corporation
- Food Handlers Certificate
Languages
Spanish
Professional Working
Timeline
Office Assistant
First Legal
08.2022 - Current
Sales Associate
Target
03.2022 - 06.2022
Server
Los Reyes Bar & Grill
02.2022 - 08.2022
Server
The Old Spaghetti Factory
09.2019 - 10.2021
Receptionist
Gomez Motors
04.2018 - 11.2018
GED -
Summit View Independent Study