Alyssa Rush
Dollar General Market
Bonifay,FL
6
years of professional experience
Detail-oriented associate known for delivering outstanding customer service and operational efficiency. Fast learner with expertise in money handling and inventory management,while also contributing to a welcoming shopping environment and improved team performance.
Work History
Sales Associate/Key Holder
1 Year 1 Month- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, processed transactions efficiently, and handled customer payments.
- Collaborated with team members to achieve sales goals and improve store performance.
- Maintained accurate inventory levels through diligent stock management and organization.
- Provided assistance in training new associates on store policies and procedures.
- Ensured cleanliness and organization of the sales floor to create welcoming environment for shoppers.
- Monitored product expiration dates to maintain quality standards and reduce waste.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
In-Store Shopper
3 Years 10 Months- Selected and packed grocery items based on customer orders to ensure accuracy and satisfaction.
- Utilized mobile applications to efficiently track order completion and communicate updates with customers.
- Collaborated with team members to optimize inventory management and minimize stock discrepancies.
- Assisted in maintaining store cleanliness and organization, enhancing overall shopping experience for customers.
- Trained new staff on best practices for item selection, packing, and customer service protocols.
- Implemented process improvements that reduced order fulfillment time and increased operational efficiency.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in a fast-paced environment.
Education
Bachelor of Arts - Film Production/Psychology
Associate of Science - Psychology
Skills
Cash handling
Cash register operation
Stocking and receiving
Critical thinking
Time management
Multi-tasking strength
Problem-solving
Consistent attendance
Customer engagement
Cash management
Financial transactions
Adaptable schedule
Flexible schedule
Problem-solving skills
Operational procedures
Listening skills
Customer service
Teamwork and collaboration
Timeline
Sales Associate/Key Holder
Dollar General Market
08.2025 - 09.2026Read More
In-Store Shopper
Whole Foods Market Inc
08.2020 - 06.2024Read More
University of Tennessee
Bachelor of Arts from Film Production/Psychology
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Walters State Community College
Associate of Science from Psychology
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