Mohamed Zaith
New City,NY
Summary
Dynamic Sales Associate/Key Holder with over 6 years at Perfuroma LLC, excelling in customer service and sales development. Proven track record in exceeding sales targets through effective upselling and cross-selling. Skilled in Microsoft Office and team leadership, adept at fostering positive customer experiences and resolving issues with strong problem-solving abilities. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate/Key Holder
Perfuroma LLC
Palisades Center Mall, NY
09.2019 - Current
- Provide exceptional customer service, assisting customers with product selection and ensuring a positive shopping experience
- Manage cash registers, process transactions, and handle daily sales reports
- Train and mentor new sales associates, ensuring adherence to company policies and procedures
- As a Key Holder, oversee store operations in the absence of the manager, including opening/closing procedures and inventory management
- Consistently meet and exceed sales targets through upselling and cross-selling strategies
- Gained 6 years of experience in retail sales, customer service, and teamwork
- Developed strong communication and problem-solving skills while addressing customer inquiries and resolving issues
Education
Associate - Business Management
Rockland Community College (RCC)
Suffern, NY02.2025
Associate - Accounting
Rockland Community College (RCC)
Suffern, NY06.2024
High School Diploma -
Ramapo high School
Spring Valley, NY07.2021
Skills
- Microsoft Office Suite
- Financial Software
- Data Analysis
- Customer Service
- Team Leadership
- Communication
- Problem-Solving
- Time Management
- Upselling
- Cross-Selling
- Inventory Management
- Cash Handling
- Planning
- Execution
- Monitoring
- Closing
- Sales development
- Sales forecasting
- Flexible schedule
- Sales expertise
- Cash handling
- Problem-solving skills
- Customer service
- New teller training
- Listening skills
- Problem-solving
Accomplishments
- Promoted to Key Holder within 2 years for demonstrating leadership and reliability.
- Consistently recognized for achieving top sales performance in retail roles.
- Successfully balanced part-time work with academic responsibilities.
Projects
Marketing and Finance Projects, Rockland Community College (RCC), Conducted market research and developed marketing strategies for hypothetical businesses., Analyzed financial statements and created budgets to improve profitability. Project Management Projects, Rockland Community College (RCC), Led a team to plan and execute a project, ensuring timely delivery and adherence to objectives., Utilized project management tools to track progress and allocate resources effectively.
Languages
- English, Fluent
- Spanish, Can understand, can't speak
- Tamil, Fluent
Timeline
Sales Associate/Key Holder
Perfuroma LLC
09.2019 - Current
Associate - Business Management
Rockland Community College (RCC)
Associate - Accounting
Rockland Community College (RCC)
High School Diploma -
Ramapo high School
Similar Profiles
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
Alexia JohnsonAlexia Johnson
Social Media Manager at NJV & AssociatesSocial Media Manager at NJV & Associates
Alexandra S. ObremskiAlexandra S. Obremski
Director at County of Rockland, Office of Community DevelopmentDirector at County of Rockland, Office of Community Development