Summary
Work History
Education
Skills
Art, creativity
Timeline
Generic

Alyssa Salas

LONG BEACH,California

Summary

- Has a food handlers card


Outgoing and friendly Barista with excellent communication strengths and customer service. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.

Work History

Barista

Paradies Lagardere
07.2023 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily even in areas nobody can see to keep the place cleanily when noone else would.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Promoted additional items with beverages, increasing store sales.
  • Worked with complex cashier machines

Education

High School Diploma -

Connections Academy
California
04.2021

Skills

  • Great customer service
  • Safe Food Handling Practices
  • Counter Restocking
  • Cash Register Operation
  • Serve Customer Needs
  • Communications Strategies
  • Adaptive and Creative
  • Coffee and Tea Expertise
  • Suggestive Selling
  • Menu Item Preparation
  • Food Preparation and Safety
  • Coffee Machinery

Art, creativity

When I was in kindergarten and we would do class activities like art, everyone would always come to me and ask me to do it for them. I was recognized for my art skills and creativity. To this day i still do digital and classic art. I used to do a lot of arts and crafts in my middle school years in the after school program I went to.  Its been a passion of mine for the longest I could remember up to. When I was working, I LOVED decorating the drinks for the customers, it makes the drink 10x better when its pretty and makes the customer feel like you actually enjoyed making their drink which they appreciate. It puts a smile on my face knowing that a little bit of love and passion with making a pretty drink, can also put a smile on a customers face. The place I used to work at would never put any decoration into their drinks, they were so rushed and customers always came back saying they wanted a refund or something. But whenever I whenever I would make drinks like Iced mochas I would decorate the sides and they really appreciated that. Like one time a customer asked what do I recommend and i recommended the Iced mocha, so she took that and I decorated the drink and balanced everything out to make it look pretty as well. She appreciated the decor and even came back for another from me. 

Timeline

Barista

Paradies Lagardere
07.2023 - 08.2023

High School Diploma -

Connections Academy
Alyssa Salas