Alyssa Santiago
Summary
Compassionate Phlebotomist with a proven track record at Octapharma Plasma Center, excelling in venipuncture and patient care. Enhanced team collaboration through cross-training initiatives while ensuring meticulous specimen handling and HIPAA compliance. Recognized for maintaining high accuracy in specimen tracking, contributing to timely testing results.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Octapharma Plasma Center
York, PA
05.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Dining Room Assistant
SpiriTrust Lutheran Home Care & Hospice
York, PA
08.2020 - 04.2021
- Upheld high standards of cleanliness by consistently keeping dining areas free from debris or spills throughout shifts.
- Assisted in training new Dining Room Assistants on company policies, procedures, and expectations for optimal job performance.
- Streamlined meal delivery process by coordinating with kitchen staff on order timing and accuracy of dishes presented to diners.
- Supported efficient restaurant operations by restocking supplies, cleaning workstations, and completing side tasks as needed.
Education
Phlebotomy CT - Phlebotomy
The Adult And Continuing Education Center At YCST
York, PA10-2022
High School Diploma -
York County School of Technology
York, PA06-2021
Skills
- Venipuncture
- Patient care
- Specimen handling
- HIPAA compliance
- Sample storage
- Laboratory procedures understanding
- Multi-sample collection
- Communication
- Teamwork and collaboration
- Attention to detail
Timeline
Phlebotomist
Octapharma Plasma Center
05.2023 - Current
Dining Room Assistant
SpiriTrust Lutheran Home Care & Hospice
08.2020 - 04.2021
Phlebotomy CT - Phlebotomy
The Adult And Continuing Education Center At YCST
High School Diploma -
York County School of Technology