Hi, I’m
Alyssa Savage
New York,NY
Summary
With over a decade of experience, I have created a unique ability to deliver white-glove luxury service while also being adept at rolling up my sleeves to get down to business. My fascination with all aspects of retail and store operations has allowed me to gain a wealth of experience in developing top-notch front and back-of-house operations. I take pride in tailoring business approaches to align with a brand's true core values. Mentoring and building exceptional teams, coupled with applying innovative selling strategies, are the cherries on top of my professional accomplishments.
Overview
14
years of professional experience
4
years of post-secondary education
Work History
ShutterstockNew York, NY
Talent Acquisition Manager
01.2021 - Current
Job overview
- Managed full-cycle recruiting process for the entire Sales SDR team from sourcing to onboarding new hires, contributing 25 a year.
- Created effective talent acquisition training materials that supported HR policies and procedures, culture, and performance objectives.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Analyzed recruitment data to evaluate the effectiveness of recruitment processes and identify areas for improvement.
Alice + OliviaNew York, NY
Sales Supervisor
11.2019 - 01.2021
Job overview
- Motivated, developed, and coached the sales team to exceed KPIs, sales targets, and drive customer engagement.
- Worked jointly with team members to assist with closing sales, cross-selling, and delivering top-notch customer service.
- Mentored team members to enhance professional development and accountability in the workplace.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and challenging customers.
Stoney Clover LaneEast Hampton, NY
Store Manager
05.2019 - 10.2019
Job overview
- Opened 1st brick-and-mortar location and implemented entire day-to-day store operations.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Collaborated with HQ to implement operational strategies that supported product design and marketing objectives.
- Trained and supervised team to learn multiple POS systems, detailed product knowledge, and tailored customer service.
- Established a roadmap of peak points and timing of specific needs for the location, opportunities for products, and events.
- Strategically merchandised store displays to reflect customer requests, relevant trends, and buyable options.
GucciManhasset, NY
Operations Supervisor
11.2018 - 04.2019
Job overview
- Led 5,000 sq ft inventory reorganization for a newly renovated location.
- Facilitated daily inventory management meetings to address order fulfillment, logistics, and customer service issues.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve issues with inbound and outbound shipments.
Savagemimi, Inc.Garden City, NY
Small Business Owner
11.2017 - 04.2019
Job overview
- Incorporated Savagemimi, Inc; Trademarked Namailu. Built savagemimi.com using Shopify + Squarespace.
- Created an effective marketing plan utilizing digital channels and social platforms - Pinterest hit 551k Avg. monthly viewers
- Maximized brand identity by participating in business events and trade shows to promote products, network with business owners and prospective clients.
Dolce Vita New York, NY
Brand Manager - Ecommerce and Digital Marketing
11.2013 - 11.2017
Job overview
- Owned P&L, and achieved top-line and bottom-line results by overseeing sales, budgets, and expenses to maximize ROI.
- Monitored and analyzed web traffic analytics, KPI's, and overall merchandising of the site.
- Led a team of marketing and design professionals and oversaw creative projects to drive quality, accuracy, and deadline management.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Developed and executed branding campaigns to educate target audiences on product features, benefits, and values.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
IntermixNew York, NY
Associate Store Planner
04.2012 - 11.2013
Job overview
- Prepared and pitched a 1 million-dollar new store opening plan for East Hampton.
- Submitted reports to senior management to aid in business decision-making and planning.
- Ensured stores opened with the appropriate assortments and inventory levels.
- Conducted monthly store visits to communicate risks and opportunities in collaboration with cross-functional teams.
Betsey Johnson New York, NY
Merchandise Allocator
01.2010 - 04.2012
Job overview
- Maximized inventory productivity through the proper initial allocation of merchandise to 60 retail stores, E-comm, and 5 outlets.
- Utilized BlueCherry and RetailPro to determine if there was sufficient merchandise to meet business and customer needs.
- Collaborated with logistics, merchants, and planners to strategically mitigate risks to business.
Education
SUNY OneontaOneonta, NY
Bachelor of Science from Fashion Merchandising
08.2006 - 05.2010
Skills
Talent management
undefinedTimeline
Talent Acquisition Manager
Shutterstock
01.2021 - Current
Sales Supervisor
Alice + Olivia
11.2019 - 01.2021
Store Manager
Stoney Clover Lane
05.2019 - 10.2019
Operations Supervisor
Gucci
11.2018 - 04.2019
Small Business Owner
Savagemimi, Inc.
11.2017 - 04.2019
Brand Manager - Ecommerce and Digital Marketing
Dolce Vita
11.2013 - 11.2017
Associate Store Planner
Intermix
04.2012 - 11.2013
Merchandise Allocator
Betsey Johnson
01.2010 - 04.2012
SUNY Oneonta
Bachelor of Science from Fashion Merchandising
08.2006 - 05.2010
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