Alyssa Schultz
Philadelphia,PA
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks, and maintaining customer areas. Prepared to bring 5 years of experience to dynamic new position in the healthcare.
Overview
7
7
years of professional experience
Work History
Check-Out Coach
Giant Food Stores
Huntingdon Valley, PA
07.2017 - Current
- Monitored cash drawers in 13 checkout stations to verify adequate cash supply.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Counter Server
Danish Bakers
Rockledge, PA
06.2014 - 08.2016
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Managed multiple tasks in high-volume environment.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
Education
Bachelor of Arts - Liberal Arts And Sciences
Neumann University
Aston, PA08.2021
Skills
- Staff Coaching and Training
- Flexible Work Schedule
- Computer Proficiency
- Delegation and Supervision
- Maintaining Clean Work Areas
- Cash Handling and Reconciliation
- Opening and Closing Procedures
- Health and Safety Procedures
- Handling Complaints and Inquiries
- Positive Client Rapport
Timeline
Check-Out Coach
Giant Food Stores
07.2017 - Current
Counter Server
Danish Bakers
06.2014 - 08.2016
Bachelor of Arts - Liberal Arts And Sciences
Neumann University
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