Alyssa Shadain Thompson

Organized and reliable volunteers with experience supporting school and municipal operations. I am seeking an entry-level position where I can apply administrative, customer service, and multitasking skills while continuing to grow professionally.

• Physical Therapy Office Volunteer, Cutting Edge Physical Therapy & Wellness, 10/01/23, 03/31/24, West Palm Beach, FL, Supported clinical and administrative staff with daily operations., Observed patient care sessions to gain insight into physical therapy practices (with patient consent)., Assisted with non-clinical duties such as organizing equipment and maintaining a clean therapy environment., Helped prepare treatment areas and set up basic therapy equipment., Learned about office procedures, patient scheduling, and documentation processes., Provided courteous assistance to patients, visitors, and staff., Maintained confidentiality and followed all privacy and safety guidelines., Engaged in learning opportunities to explore physical therapy as a potential career path.
• Book Rental Assistant, Manchester High School, 07/01/18, 08/31/21, Mandeville, Jamaica, Assisted with the distribution and collection of rental textbooks and materials., Maintained accurate records of book checkouts, returns, and inventory., Inspected books for damage and documented their condition., Organized and shelved returned books in proper storage areas., Communicated with students and staff regarding rental policies, due dates, and replacement costs., Helped process new book shipments and prepared materials for classroom use., Reported lost or damaged books to school administration., Supported other library and administrative tasks as needed.
• Administrative Volunteer, Manchester Municipal Council of Jamaica, 07/01/19, 08/31/19, Mandeville, Jamaica, Assisted with filing, photocopying, scanning, and document organization tasks., Organized and maintained office supplies and materials., Maintained confidentiality of sensitive information and adhered to office policies., Performed other administrative and support duties as assigned.

• Netball Player, 2015 – 2021, Represented Manchester High School in local and regional matches; developed teamwork, leadership, and discipline through active participation.
• Cosmetology, Passionate about beauty, skincare, and hair styling; enjoy learning new techniques and staying up to date with trends in personal care and presentation.