Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Sikes

Wenatchee,WA

Summary

Conscientious Healthcare professional offering over 7 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Equipped with strong problem-solving abilities, willingness to learn. Poised to contribute to team success and achieve positive results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

Confluence Health
05.2018 - Current
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Assistant Manager

Dairy Queen
01.2011 - 01.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed team of up to 15 restaurant staff, maintaining exceptional customer service and quality standards.

Education

Medical Assistant

Charter College
01.2018

GED -

Skill Source
01.2011

Skills

  • HIPAA regulations knowledge
  • Appointment coordination
  • Customer engagement
  • Strong understanding of medical terminology
  • Patient care management
  • Clinical record management
  • Operational assistance
  • CPR certification
  • Reliable support
  • Efficient patient flow coordination
  • Electronic medical record management
  • Medical office administration
  • Patient-focused care
  • Check-in coordination
  • Intake control

Certification

  • CMA - Certified Medical Assistant
  • CPR- Basic Life Support
  • Surge Tech

Timeline

Medical Assistant

Confluence Health
05.2018 - Current

Assistant Manager

Dairy Queen
01.2011 - 01.2014

GED -

Skill Source

Medical Assistant

Charter College

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Alyssa Sikes