Alyssa Silva
Saint Johns,FL
Summary
Self-motivated health care worker with six years of experience and success in working within a fast-paced retail healthcare setting looking for a new full-time career opportunity. Highly proficient in conflict-resolution, record retention and management, and replenishment with low overhead. Excited to bring talent, organization, and optimum workflow to a company that has opportunities for growth and development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
User Acceptance Tester
Walmart
10.2023 - Current
- Implement user acceptance testing and execute test cases with focus on documenting testing procedures and defects for developers and future testing use
- Monitor and report resolution of bugs, test fixes and help developers tackle ongoing problems by providing quality assurance perspective
- Collaborate with other team members to recommend changes and corrections to developers for optimal performance and usability
Certified Pharmacy Technician
Walmart Pharmacy
08.2023 - Current
- Prepare daily prescription orders including handling, filling, mixing, and measuring of various legend, hazardous, and controlled substance medications
- Administer routine and expanded vaccinations to pediatric and adult patients in a clinical care setting under supervision of a licensed pharmacist
- Exercise interpersonal communication practices involving telecommunications, in-person customer service, prescription order dictation and utilization of translator services
Lead Pharmacy Technician
Walmart
07.2019 - 07.2023
- Supervised pharmacy technicians and coordinated day-to-day assignments and schedules
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations
- Mastered proprietary technology systems to fulfill daily task needs including inventory management and stock replenishment in accordance to anticipation of medications with low overhead
Pharmacy Support Personnel
Walmart Pharmacy
06.2017 - 09.2018
- Assisted patients with urgency through point-of-sale transitions in compliance with state and federal laws for prescription medications and over-the-counter items
- Communicated with friendly service to patients on incoming and outgoing calls regarding their healthcare needs through our facility
- Supported pharmacy team with daily task completion on inventory stocking, prescription order, and records management
Education
Bachelor of Science - Healthcare Administration
Purdue University Global
West Lafayette, INHigh School Diploma -
Ola High School
McDonough, GASkills
- Conflict-resolution, Communication, and Team Collaboration
- Workflow Optimization, Time Management, and Organization
- Pharmacy and Customer Records Management
- Drug Inventory Maintenance and Control
Certification
- National Healthcareer Association
- Board of Pharmacy
- Basic Life Support with Red Cross
Timeline
User Acceptance Tester
Walmart
10.2023 - Current
Certified Pharmacy Technician
Walmart Pharmacy
08.2023 - Current
Lead Pharmacy Technician
Walmart
07.2019 - 07.2023
Pharmacy Support Personnel
Walmart Pharmacy
06.2017 - 09.2018
Bachelor of Science - Healthcare Administration
Purdue University Global
High School Diploma -
Ola High School