Alyssa Spiecker
Lodi
Summary
Dynamic professional with a proven track record in client relationship management and salon operations at The Room. Successfully improved client retention rates through exceptional service delivery. Skilled in administrative support and appointment scheduling, adept at fostering strong vendor relationships to enhance operational efficiency. Committed to excellence and continuous improvement in all endeavors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Assistant
The Room
01.2024 - Current
- Assisted stylists in executing haircutting, coloring, and styling techniques.
- Maintained cleanliness and organization of salon stations and tools.
- Efficiently managed administrative tasks such as handling phone calls, updating client records, and processing transactions to support salon operations.
- Improved client retention rates by consistently delivering high-quality services that met or exceeded expectations.
Sales Team Manager
Premiere Response
10.2021 - 06.2023
- Coordinated cross-departmental initiatives to resolve complex vendor issues efficiently.
- Established best practices for handling escalated complaints, ensuring resolution consistency.
- Managed vendor relationships to ensure timely delivery of products and services.
Education
NJ Licensed Cosmetologist - Cosmetology
Parisian Beauty School
Hackensack, NJ05-2024
High School Diploma -
Sayreville War Memorial High School
Sayreville, NJ06-2011
Skills
- Client relationship management
- Administrative support
- Salon operations management
- Appointment scheduling
Certification
New Jersey Licensed Cosmetologist
Timeline
Lead Assistant
The Room
01.2024 - Current
Sales Team Manager
Premiere Response
10.2021 - 06.2023
NJ Licensed Cosmetologist - Cosmetology
Parisian Beauty School
High School Diploma -
Sayreville War Memorial High School