Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Sprague

Port St. Lucie,FL

Summary

I am a highly energetic individual who has gained most of my experience as a highly motivated employee with a desire to take on new challenges. Most of my experience comes from fast-paced environments and handling customer requests. I have been a student at Indian River State College, where I gained my associate's degree in 2023, and I will be graduating with my bachelor's degree in December of 2025. I am a student part of the TTIC program, and I am eligible to be hired as a teacher before my degree is completed. I am also a Promise is a Promise student.

Overview

5
5
years of professional experience

Work History

Deli Clerk

Publix
Port St. Lucie, FL
08.2021 - Current
  • Prepared all food orders according to customer specifications.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Greeted customers in a friendly and professional manner.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Demonstrated strong communication skills when interacting with customers and coworkers.

Office Staff

Fumigation Department LLC
Riviera Beach, FL
01.2021 - Current
  • Maintained filing system, both electronic and hard copy.
  • Answered phones and directed customer inquiries to the appropriate staff member.
  • Assisted with data entry projects and created spreadsheets for tracking purposes.
  • Ensured that all office areas were clean, organized, and properly maintained at all times.
  • Scanned documents into digital format using specialized software applications.
  • Maintained confidentiality of sensitive information and documents.
  • Answered telephones, directed calls, and took messages.

Crew Member

McDonald's
Port St. Lucie, FL
01.2020 - 08.2021
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Elementary Education

Indian River State College
Ft. Pierce, FL
01-2025

Associate of Arts - Elementary Education

Indian River State College
Ft. Pierce, FL
04-2023

Skills

Skills that have been acquired through classroom experience from IRSC practicums

  • Classroom management skills
  • Lesson planning
  • Steady time management during instruction time
  • Strong love for teaching
  • small Groups and individual teaching
  • Can apply differentiated instruction
  • Building relationships with students and other teachers
  • communication

Skills that have been acquired from work experience

  • Effective communication
  • Team collaboration
  • Work area maintenance
  • Cleanliness and sanitation
  • Positive attitude
  • Strong problem solver
  • Data analysis

Timeline

Deli Clerk

Publix
08.2021 - Current

Office Staff

Fumigation Department LLC
01.2021 - Current

Crew Member

McDonald's
01.2020 - 08.2021

Elementary Education

Indian River State College

Associate of Arts - Elementary Education

Indian River State College

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Alyssa Sprague