ALYSSA SPRINGLE
Wilmington,NC
Summary
Dedicated and reliable social work graduate from NC State with a Bachelor's degree and four years of progressive experience at CVS. Proven ability to engage with diverse age groups, demonstrating a strong commitment to client well-being while maintaining a calm and levelheaded demeanor in challenging situations. Passionate about fostering positive relationships and enhancing the quality of life for individuals served, consistently prioritizing their needs and advocating for effective support. Eager to leverage skills and experience to make a meaningful impact on others.
Overview
5
5
years of professional experience
Work History
Shift Supervisor/Pharmacy Technician
CVS Pharmacy
02.2021 - 09.2025
- Provide a clean and secure operating environment for both pharmacy and front store
- Manage insurance claims, rejections and re-bills
- Assist customers in the checkout process, merchandise locating, obtaining refills and new prescriptions
- Experience with handling tills and deposits
- Proficient in unloading shipments to stock and organize large deliveries in a timely manner
- Ability to assist customers with complaints and de-escalate complicated situations when they arise
Kid Zone Care Attendant
The YMCA
10.2022 - 03.2024
- Maintained a clean and sanitary environment for both the kids and staff
- Worked with the kids to resolve disputes in a mature manner
- Informed parents of issues, events, and other YMCA news
- Supervised multiple groups of kids aged three months to eleven years old
- Created and hosted a variety of activities for each age group
Academic Intervention Intern
Boys and Girls Club
10.2023 - 12.2023
- Worked with children ranging from ages six to twelve who were behind in subjects such as English Language Arts, Math, and other academic areas
- Hosted weekly and monthly check-ins on their mental and physical well-beings
- Organized educational and mental health activities to allow outlets for self-expression
- Made lesson plans, performed benchmarks and kept documentation in order to create personalized goals for each child
Social Work Intern
Johnston County DSS
08.2023 - 10.2023
- Assisted case managers with various assessments to gain knowledge into the DSS system
- Facilitated visitations between parents and children
- Learned how to help children process difficult situations after visitations
- Kept thorough records and documentation for conversations, interactions and meetings
- Observed court hearings about DSS cases
Sandwich Artist
Subway
05.2020 - 01.2021
- Prepared needed food supplies for the current and upcoming day
- Handled and maintained a balanced till before open, during the day, and after close
- Provided excellent customer service, by assisting customers with different requests and orders of all sizes
- Kept a clean and sanitized environment both for staff and customers
Education
Bachelor of Social Work - Honors - Cum Laude
North Carolina State University
12-2023
High School - Duel-Enrolled
D.H. Conley High School
06-2021
Associate of Arts - Duel-Enrolled
Pitt Community College
05-2021
Skills
- Employee training
- Problem-solving
- Cash handling
- Customer-oriented
- Project management
- Inventory control and record keeping
Timeline
Academic Intervention Intern
Boys and Girls Club
10.2023 - 12.2023
Social Work Intern
Johnston County DSS
08.2023 - 10.2023
Kid Zone Care Attendant
The YMCA
10.2022 - 03.2024
Shift Supervisor/Pharmacy Technician
CVS Pharmacy
02.2021 - 09.2025
Sandwich Artist
Subway
05.2020 - 01.2021
Bachelor of Social Work - Honors - Cum Laude
North Carolina State University
High School - Duel-Enrolled
D.H. Conley High School
Associate of Arts - Duel-Enrolled
Pitt Community College