Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Stapleton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

7
7
years of professional experience

Work History

Regional Real Estate Data & Analysis Specialist

Lamar Advertising Company
08.2021 - Current
  • Gathered, organized and input information into digital database.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Mentored junior team members, fostering professional growth through guidance on best practices in the industry.

Retail Sales Manager

American Eagle Outfitters, Inc
02.2021 - 08.2021
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.

Retail Sales Associate

Lowes Home Improvement
01.2019 - 02.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Crew Member

Chick-fil-A
11.2016 - 10.2018
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

High School Diploma -

Virgil Grissom High School
Huntsville, AL
05.2018

Skills

  • Multitasking and prioritizing skills
  • Strong organizational skills
  • Administrative Support
  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Proficient in Google Workspace
  • Data Analysis
  • Zoning regulations

Timeline

Regional Real Estate Data & Analysis Specialist

Lamar Advertising Company
08.2021 - Current

Retail Sales Manager

American Eagle Outfitters, Inc
02.2021 - 08.2021

Retail Sales Associate

Lowes Home Improvement
01.2019 - 02.2021

Crew Member

Chick-fil-A
11.2016 - 10.2018

High School Diploma -

Virgil Grissom High School

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Alyssa Stapleton