ALYSSA STOUGH
Patuxent River,MD
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Processing Team Member
Disabled American Veterans Thrift Store
06.2013 - 08.2016
- Hang 100 pieces of clothing in an hour, timed and required to meet goal of 1200 pieces of clothing a day
- Trained in pricing all items in the store
- Allowed to train new employees
- Step in and run processing for supervisor when she is out for the day or out on personal leave.
Personnel Supervisor
Nonprofit Organization, Disabled American Veterans Thrift Store
12.2015 - 08.2016
- Given a daily and monthly goals that must be achieved
- Manage 32 employees, but closely supervise a team of 10 employees
- Interview Potential Employees
- Complete payroll
- Maintain employee files
- Assist with operations
- Manager, Sharonda Shaw (757) 389-5796
- Okay to contact this Supervisor: Yes
FLOW Team Member
Target
08.2016 - 08.2017
- Stock shelves, increase sales, train new team members, unload the delivery trucks in a certain amount of time
- Work and meet goals for the day in a quick fashion
- Also work in the produce and frozen area, stocking and helping customers.
Assistant Manager
Disabled American Veterans Non-profit Organization
08.2017 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
Court Appointed Special Advocate Program Assistant
Chesapeake City
11.2021 - 10.2022
- Assessed clients for abuse and neglect and reported findings to court.
- Validated and substantiated admissibility of evidence, perpetuating integrity during court hearings.
- Observed strict security measures to keep all case information confidential.
- Researched each client's case to become familiarized with his or her background by carefully reviewing available documents.
- Provided assessments and made recommendations to court.
- Conducted interviews with parents, foster parents, school officials and other individuals to better understand client's needs.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
Education
Bachelor's Degree -
Old Dominion University
2016
Skills
- Payroll
- Personnel
- Report writing
- Sales
- Team Management
- Time Management
- Product and service knowledge
- Project management abilities
- Inventory control
- Staff training and development
- Microsoft Office expertise
- Staff development
- Orientating and training
- Customer relations
- Inventory management
- Customer rapport
- Interviewing
- Documentation and reporting
- Recordkeeping
- Conducting interviews
- Customer service
Accomplishments
- Certified Man-dated court reporter
- Court Appointed Special Advocate certified trainingplus hours of Victim Advocate Trainingplus hours working on open Court Appointed Special advocate case
- Trauma Victim Training
Certification
Microsoft Office Specialist (MOS)
Terrorism and Counterterrorism- Georgetown 2020
Court Appointed Special Advocate
Timeline
Court Appointed Special Advocate Program Assistant
Chesapeake City
11.2021 - 10.2022
Assistant Manager
Disabled American Veterans Non-profit Organization
08.2017 - 06.2020
FLOW Team Member
Target
08.2016 - 08.2017
Personnel Supervisor
Nonprofit Organization, Disabled American Veterans Thrift Store
12.2015 - 08.2016
Processing Team Member
Disabled American Veterans Thrift Store
06.2013 - 08.2016
Bachelor's Degree -
Old Dominion University
Microsoft Office Specialist (MOS)
Terrorism and Counterterrorism- Georgetown 2020
Court Appointed Special Advocate
Similar Profiles
Trey LewisTrey Lewis
General Store Associate at Disabled American Veterans Thrift StoreGeneral Store Associate at Disabled American Veterans Thrift Store
Luis VegaLuis Vega
Sales Associate at Burlington Coat Factory Department StoreSales Associate at Burlington Coat Factory Department Store
Johnathan LemonsJohnathan Lemons
E-Commerce Specialist at Team Thrift - Disabled Veterans Of AmericaE-Commerce Specialist at Team Thrift - Disabled Veterans Of America