Compassionate employee with a solid background in providing care and support for patients in mental health/medical settings. Possess strong skills in behavioral management, therapeutic communication, and crisis intervention, contributing to safe and positive patient outcomes. Have effectively collaborated with healthcare teams to develop and implement individualized care plans, enhancing patient well-being and facilitating recovery processes. Demonstrated ability to maintain calm and professional demeanor under challenging conditions, ensuring high-quality patient care.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Server
Loda Bier Garten
Foley
08.2025 - Current
Provided excellent customer service in a fast-paced dining environment.
Took orders and served food and beverages to guests efficiently.
Maintained cleanliness of tables and dining areas throughout shifts.
Assisted in training new servers on menu items and service standards.
Behavior Technician
Mentoring and Behavioral Services
Foley
01.2026 - 03.2026
Implemented individualized behavior intervention plans for clients with diverse needs.
Implemented behavior intervention plans for individuals with autism.
Collaborated with therapists to deliver effective therapy sessions.
Collected data on client progress during therapy sessions.
Assisted in developing personalized treatment strategies for clients.
Communicated effectively with families regarding client needs and progress.
Maintained a safe and structured environment for clients during sessions.
Trained new staff on behavioral techniques and protocols.
Participated in team meetings to discuss client care and strategies.
Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
Recreational Specialist
AltaPointe Health Systems, BayPointe Children's Hospital
Mobile
08.2024 - 08.2025
Facilitated recreational activities for children in a therapeutic environment.
Collaborated with staff to ensure safe participation in activities.
Assisted in planning and organizing special events for patients.
Provided support during group sessions, encouraging teamwork and interaction.
Maintained equipment and supplies for recreational use throughout the facility.
Monitored patient engagement and reported observations to healthcare team members.
Monitored patient behavior and reported changes to nursing staff.
Assisted patients with daily living activities and personal hygiene.
Observed and documented patient interactions in treatment plans.
Implemented therapeutic activities to support patient engagement.
Maintained a safe and clean environment for patients.
Collaborated with healthcare team to develop patient care strategies.
Responded to patient needs and provided emotional support.
Facilitated group therapy sessions under supervision of licensed staff.
Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
Provided direct patient care and monitored patients' physical, mental, and emotional status.
Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
Internship Student
Emerald Sands Medical Center
Foley
06.2017 - 08.2017
Organized and maintained physical and digital records for efficient retrieval.
Reviewed records for accuracy and completeness before archiving or disposal.
Managed all paperwork and accurately filed each piece alphabetically and according to significance.
Created new folders for incoming records requests as necessary.
Maintained and updated company filing systems.
Processed medical claims using billing software for accuracy and compliance.
Maintained patient records by updating demographic and insurance information regularly.
Assisted in the preparation of billing statements for patients and healthcare providers.
Education
Bachelor of Science - Psychology
University of South Alabama
Mobile, AL
08.2021 - 06.2025
Skills
Behavior intervention
Data collection
Client communication
Team collaboration
Records management
Therapeutic support
Multitasking and organization
Certification
BLS certified
CPR certified
Worked in Jag Student Support Network at the University of South Alabama for those in acute crisis
High school volunteer work in HOSA at Gulf Shores High School
Timeline
Behavior Technician
Mentoring and Behavioral Services
01.2026 - 03.2026
Server
Loda Bier Garten
08.2025 - Current
Recreational Specialist
AltaPointe Health Systems, BayPointe Children's Hospital