Alyssa Swain
Ocala
Summary
Compassionate Individual with a proven track record at Care Team, enhancing clients' quality of life through respectful support and effective time management. Skilled in elderly care and problem-solving, I foster strong relationships while ensuring safety and comfort. Committed to delivering exceptional service and promoting independence in every interaction also skilled in youth development mentoring and guiding young individuals. Known for adaptability, reliability, and strong communication skills. Dedicated to empowering youth and driving positive change. With some background as a hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Caregiver
Care Team
04.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Server
Cody's Road House
02.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Youth Specialist
YMCA
01.2018 - 02.2021
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Enhanced program effectiveness by collaborating with fellow Youth Specialists to develop innovative strategies and approaches.
- Developed individualized plans for at-risk youth, resulting in increased self-esteem and improved behavior patterns.
- Organized successful events that fostered a sense of unity among diverse groups of youths, promoting cultural understanding and empathy.
- Utilized effective conflict resolution techniques to address behavioral issues and promote a safe and inclusive atmosphere.
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
- Improved youth engagement by incorporating interactive activities and group discussions in program sessions.
Education
First Aide/CPR Certification/ BLS - Health
American Heart Association
06-2025
Full Specialist License - Health & Beauty
Benes Career Academy
Brooksville, FL11-2024
GED -
Withlacoochee Technical Institute
Inverness, FL11-2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Verbal and written communication skills
- First aid and safety
- Dementia care
- Microdermabrasion proficiency
- Sanitation practices
- Body treatments
- Makeup artistry
- Advanced nail artistry
- Advanced aesthetics
- Teamwork
- Customer service
- Customer consultation
- Skincare analysis
Timeline
Caregiver
Care Team
04.2022 - Current
Server
Cody's Road House
02.2021 - 05.2022
Youth Specialist
YMCA
01.2018 - 02.2021
First Aide/CPR Certification/ BLS - Health
American Heart Association
Full Specialist License - Health & Beauty
Benes Career Academy
GED -
Withlacoochee Technical Institute
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