Alyssa Talatzko
Denton,Texas
Summary
Experienced professional dedicated to enhancing interpersonal communication and delivering exceptional customer service. Committed to supporting individuals in achieving their personal goals by providing valuable information and resources. Passionate about helping others and driven to expand my skill set in a supportive work environment to make a positive impact.
Overview
6
6
years of professional experience
Work History
Circulation Clerk
City of Greensboro - Libraries
04.2016 - 02.2018
- Serve as the first form of contact for patrons entering the library
- Proactively aid patrons in accessing library resources and materials
- Create new library accounts as well as aid in the maintenance of current ones
- Process overdue fines and other miscellaneous chargesincluding preparation of weekly cash reports
- Assist the various programming librarians with events
- Personally served as the Adult Volunteer Coordinator, producing schedules and recording statistics
- Be: Greensboro Nominee (2016)
Assistant Librarian
City of Greensboro - Libraries
12.2012 - 04.2016
- Proactively aid patrons in accessing library resources and materials
- Shelve, straighten, and lightly repair library materials
- Assist the Children's Librarian with weekly programs and events
- Be: Greensboro Nominee (2013 & 2014)
Team Member
Drury Inn & Suites
08.2012 - 03.2016
- Manage the morning and evening food services by cooking food, conversing with guests, as well as tending bar in the evenings
- Act as Hotel Ambassador by checking in guests, providing security, responding to guest issues and requests, as well as providing backup assistance to other employees
- As a Guest Service Agent, responsibilities include checking in guests, handling payments, creating reservations, and gaining potential sales leads
Education
Bachelor of Arts - English and Secondary Education
Guilford College
Greensboro, NC01-2012
High School Diploma -
Ragsdale High School
Jamestown, NC06.2004
Skills
- Windows/Mac OS
- Microsoft Office Suite
- Google Workspace
- Adobe Creative Suite
- Support services
- Database searching
- Active listening
- Graphic design
- Social media promotion
- Digital & film photography
- Online research
- Customer relationship management (CRM)
- Technical support
- Data entry
Timeline
Circulation Clerk
City of Greensboro - Libraries
04.2016 - 02.2018
Assistant Librarian
City of Greensboro - Libraries
12.2012 - 04.2016
Team Member
Drury Inn & Suites
08.2012 - 03.2016
Bachelor of Arts - English and Secondary Education
Guilford College
High School Diploma -
Ragsdale High School
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